■ 14 . Privacy policy :
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1.Collection of Personal Data
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Generally, I collect Personal Data in the following ways:
-When you submit an order. To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment method, and the details of the product that you’re ordering.
-When you interact with me (customer service) , for example, via private email
-When you submit your Personal Data to me for any other reasons.

2. Purposes for the Collection, Use and Disclosure of Your Personal Data
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Generally, YUKIDESIGNS collects, uses and discloses your Personal Data for the following purposes:
- As needed to provide my services, such as when I use your information to fulfil your order
- Provide customer support; responding to your queries and requests;
- Resolving complaints and disputes and handling requests and inquiries;
- Facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving any of the Companies;
-Legal purposes (including but not limited to obtaining legal advice and dispute resolution);
-Conducting investigations relating to disputes (suspected illegal activities or fraud);
-Complying with any applicable rules, laws or regulations issued by any legal or regulatory bodies . if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
- Administering and processing any insurance claims
- Generating internal reports (including but not limited to monthly / annual accounting reports);
-As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3.Information Sharing and Disclosure
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Information about my customers is important to my business. Yukidesigns may share your personal information for very limited reasons and in limited circumstances . personal information may be shared with these third parties listed below , but only to the extent necessary to perform these services.

third party service providers who provide operational services to YUKIDESIGNS, such as :

-Courier/Delivery services to insure delivery . In order to process the shipping label the following information will be provided to shipping company : Full name , first name
, Full address , Recipient Email .
-Services relating to insurance (postal insurance claims)
-Any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale) of the Company;
-Our professional advisers such as : accountant , auditors and lawyers;
- Relevant government regulators, authorities or law enforcement agencies to comply with any laws, rules and regulations imposed by governmental authority and /or regulatory bodies
-Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
-Webmail Service providers, such as Outlook/Hotmail .We receive and retain notifications of orders, notifications of payments and communication relating to you orders via a webmail service (email) .Their Privacy Policy can be viewed at:
https://privacy.microsoft.com/en-ca/privacystatement
-Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
-Payments processing: we use third-party services for payment processing , in this case PAYPAL . if you choose Paypal as a payment . the payment will be sent to our own Paypal account . Please note that We do not have access or collect your payment card details. That information is provided directly to our third-party payment processor whose use of your personal information is governed by their Privacy Policy.Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

4.Data Retention:
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I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 11 years.

5.Transfers of Personal Information Outside the EU
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I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer. Third party service provider such as Microsoft ( webmail service provider ) relies on various other legal mechanisms (such as legal contracts ensure rights and data are protected ) .

please see privacy statement of microsoft ( our webmail service provider)
https://privacy.microsoft.com/en-ca/privacystatement

please see privacy statement of our payment provider : Paypal
PayPal: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full

6. Your Rights
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If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7.How to Contact Me
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For purposes of EU data protection law, I, Karine of Yukidesigns , am the data controller of your personal information. If you have any questions or concerns, you may contact me via your etsy account using the conversation feature :
https://www.etsy.com/conversations?ref=seller-platform-mcnav

yukidesigns
33 Triq il -Parrocca
NXR2554 , Naxxar
Malta (eu)