yuuana's Shop Policies
All physical items listed here have been handmade by me in a smoke-free but cat-friendly environment. I do my best to keep all supplies and projects away from him, but, well, you know what they say about cats and yarn. ;) All afghans and knitwear will have been washed at least once prior to shipping to minimize possible dander. Amigurumi are as they are - if you have a cat allergy, the best I can offer is that you convo me for a custom order so I can minimize cat exposure from the start.
I have been doing crochet for more than ten years now, equally comfortable working with patterns or crafting my own. Still new to knitting, but I'm learning! If you see an item here that you like but would rather have in other colors, please convo me and we can work out a custom order.
I have been reading the tarot for fifteen years (and change), and while I definitely have my deck preferences, I can and do work with all the ones I post listings with. Please bear in mind that readings take time - you are paying for both my insight and an hour or more of my time, not just a PDF.
In order to better serve you, we accept payment via Paypal or etsy's credit card sales system.
Tarot readings will be delivered via e-mail to the address you specify within 36-48hrs of ordering, unless a vacation notice is posted. Most readings will be done much more quickly.
Pre-made item listings will ship within five business days of sale. Made to order items will ship within the time indicated on the listing.
Custom orders will ship within five business days of project completion, as per convo.
* If for some reason - personal emergency, winter blizzard, etc. - I foresee that I will be unable to meet this deadline, I will convo you with an updated shipping schedule. Non-vacation delays may recieve a shipping upgrade at no cost to you.
Items will be shipped via USPS (generally Priority mail for domestic, Standard Air Mail for international) unless otherwise noted. Insurance is included for orders over $50; orders under $50 will be insured only upon the buyer's request. International customers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Insurance is included automatically for orders over $50, otherwise packages will be shipped with insurance only upon buyer's request. I am not responsible for the postal service losing unisnured packages. Refunds will be tendered only if and when the defective/damaged item is returned, however, you must contact me first.
Tarot reading purchases are non-refundable.
Additional Policies and FAQs
Tarot readings are provided as-is and for entertainment purposes. I am not a legal, financial, or medical professional and my readings should not be seen as replacements for proper professional advice. A tarot reading is not a prediction of a specific future; it is at most an advisory tool and should be viewed as such.
Most amigurumi are made with small parts. All parts are designed with safety in mind and toys should be safe for ages as marked. See individual listings for care, cleaning, and appropriate ages. Do not ingest. Damaged toys should be kept out of the reach of small children and pets until repaired.
Last Updated September 11, 2013