yveskervoelen

Information I collect:

In order to fullfill the order you have made through through Etsy.com, or its third-parties (etsy.de, etsyd.fr…). I collect or receive the necessary information you authorized Etsy to provide me with; for me to process your order. These information may include, your email address, your postal address, your name, your payments information’s, and the details about your order (product selection, custom-made order notes, …).


Why I need your information and how I use it:

The legal bases I rely on, to collect, use, and share your information includes.
- To provide my services; such as fulfilling your orders, or to settle a dispute, or in order to provide you with customer support (assisting you in a purchase, helping you with a custom-made order, …)
- By following me on Instagram (Inc.) or Facebook (Inc.) or by liking my Etsy Store, you have given your consent to receive alerts, notifications, and /or informations which may have a promotional or marketing factor.
- Your personal data may be shared with my local Tax Office as I must comply to any legal claim, or for I comply to my legal obligations to store all invoices.
- For the purpose of my legitimates Interest, If those legitimates interests are not in breach with your rights or interests, such as being able to fullfill and provide you with my services, I comply to the Etsy Seller Policy and Terms of Use , by using your information to comply with the guidelines and obligations stated under the Etsy Seller Policy and The Terms of Use.


Information Sharing and Disclosure:

The limited reasons and circumstances in which I may share your personal information are as follows:
- Etsy. To provide you with the services I advertised through my Etsy store and to comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- The third parties, to whom I may share your personal information to; for I wish to fullfill your order as efficiently as possible, and/or to perform functions in relation the packaging, distributions of your products (for instance: Deutsche Post, DHL, La Poste, …). The information I will share to these third parties are in compliance with the law and only for me to perform successfully the services I advertised on Etsy.
- If I sell, or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- I comply with the law. If I genuinely believe in the necessity to (a) respond a legal process or to a government request, or (b) to enforce/ protect my agreements, terms and policies, (c) or to prevent, investigate and address fraud or illegal activity, security or technical issues. (d) Or in order to protect the rights, property and safety of my customers. (e) Or to protect the Intellectual Property of my products, designs; I may, then, collect, use, retain and share your information.


Data Retention

I retain your information for as long as it is necessary for me to be able to provide you with my services. I am however, by law, for the regulatory and legal obligation required to keep (and possibly share) your information (in case of a legal dispute or if requested by the European and German Legal Tax Authority). I may keep your shipment address, and proof of payment for up to 5 years.


Transfers and Personal Information outside the EU:

If I process any of your information to any jurisdiction outside the EU; I may have to provide your information to jurisdictions with different Data Protection and Government Surveillance laws than your own jurisdiction. If I do so, I will do my best to provide only the necessary information in order to process/package or ship your order. I will do my best; when possible, to use SSL (secured and certified third parties) platforms. And so, prior to the sharing of your personal information.


Your rights:

If you reside in the European Union, your rights regarding the use of your personal information are as follow. While some rights are generally applicable, others are only case specific and thereof, limited to certain cases.

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. Or by contacting Etsy directly.

Change, restrict, delete : You may also have the right to change or restrict my use of, or delete your personal information. Unless I am obliged to keep and/or store these information in order to comply to my local Tax Authorities and for other legal reasons. If possible, I will happily delete your information.
Object: You can object to (i) the way I processed or could process some of your information based on my legitimate interests and (ii) to receive marketing messages from me, even if you had formerly expressed your consent. Please do so by contacting me or Etsy. Or by opting out of notifications on your Etsy account. In such cases, I will delete your information; unless I have genuine and legitimate grounds to continue using that information and/or if I need these information for Legal reasons.

Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local protection authority.


How to contact me :

I, Yves Kervoelen, business owner and manager of yk.illustrations, am the only processor of personal information. If you wish to contact me you can do so via the following email address: ykervoelen@gmail.com; or via the contact button of Etsy.

You can also reach me per post at the following address: Yves Kervoelen; Dresdener Straße 14, 10999 Berlin. Deutschland.