zachulascrypt

Zachulas Crypt

Florida, United States · 662 Sales

zachulascrypt

Zachulas Crypt

Florida, United States 662 Sales On Etsy since 2008

5 out of 5 stars
(248)

Announcement   ~~
~~ PLEASE READ SHOP POLICIES BEFORE ORDERING
~~ I TAKE PRIDE IN KNOWING THAT EACH and EVERY ITEM IS HAND MADE BY ME. No sweat shop here.

Thanks for supporting the ETSY community!!!

ESTIMATED PRODUCTION time is about 3 weeks add a few extra days for shipping. I will send tracking information once I have printed your shipping label. Sometimes orders are not sent the same day as a label is printed.

Announcement
Last updated on Aug 21, 2016

~~
~~ PLEASE READ SHOP POLICIES BEFORE ORDERING
~~ I TAKE PRIDE IN KNOWING THAT EACH and EVERY ITEM IS HAND MADE BY ME. No sweat shop here.

Thanks for supporting the ETSY community!!!

ESTIMATED PRODUCTION time is about 3 weeks add a few extra days for shipping. I will send tracking information once I have printed your shipping label. Sometimes orders are not sent the same day as a label is printed.

doug haynes

Contact shop owner

doug haynes

Reviews

Average item review
5 out of 5 stars
(248)
kak0266

kak0266 on Aug 25, 2016

5 out of 5 stars

It looks great, the pants however are a little baggier than expected, but still awesome product!

Emily Sanders

Emily Sanders on Jul 25, 2016

5 out of 5 stars

The dress did ship on time and did arrive complete within the postage box. My only concern after getting the dress was lacing it up, though once I asked the shop was more than happy to help me. I will possibly order from this shop again (If the occasion arises) even though I am completely content with my dress.

View all 248 reviews

Shop policies

Last updated on August 21, 2016
All of our designs are handcrafted to fit YOU.
Our designs are not ready to wear designs.
And DO NOT ship immediately
Please take the time to read and review our policy pages below, before you purchase.
Color and special requests.:
If you have a special request or special color choice please email us BEFORE you purchase to make sure we can accommodate your request.


Measurements:
When you make a purchase a measurement sheet will be sent to the email address that Etsy provides. Please take the time to fill it out correctly. Make sure your measurements are right! If you are guessing, GUESS WHAT you have a 10% chance it will fit correctly! If you are not familiar with taking your measurements go to a seamstress or tailor and have them taken this won't cost very much.
The measurement sheet is your lifeline to us; on this you must include any changes such as colors or design variations.
If we agreed to a "rush" shipment for you it must be noted on that measurement sheet.
We will not be responsible for errors that were made because the important information that was needed was not noted on the measurement sheet.
This is your responsibility. I'm not kidding!
We are human, we make mistakes this rule limits the errors we can make on YOUR order.
If it is all right there and we missed it then it becomes our problem to fix it and make it right.
We work on an average of 2-3 costumes a day, I receive between 25 to 50 emails a day, no kidding :>) sometimes I will remember you, sometimes I will forget who I am.
That is why it is imperative that you do not make changes any where but on that measurement sheet.



Completion Time:

All of our designs are handcrafted to fit YOU. These are not ready to wear designs.

It is always a good idea to email ahead if you are needing 'special handling' of any sort.

Our completion time is based on our workload, we do our best to get the costumes out within 5 weeks, again it does not take us 5 weeks to make a costume that is an average timeframe of orders we have in front of yours. The date your order is slotted is based on when we receive BOTH the measurement sheet and payment which ever comes last.
If you have a set date you need your costume by note it on the measurement sheet again this is your lifeline to us. Certain things can cause delays and these things you should note:
a. Hurricanes (We do live on Tampa Bay! Really right on the water, no kidding!)
b. Our autistic son
c. Our health- we have been known to get sick from time to time.
d. Sizing- Over waist 45" or over 6' male or female- I template all of our costumes up to waist 45" or up to 6' tall if you are over that I must template a special pattern just for you-this takes time, so you will be waiting a little longer as much as 2 weeks longer- Now we have NO PROBLEM making them for you, but we can not complete the costume with time constraints.
e. Color changes- if you special order a fabric or request a special fabric add 2 weeks to your completion time.
f. Special designs or added items (peplums, sashes, etc.) add two weeks to completion.
Again we will contact you if we see any possible delays in completion time.

DID I MENTION I AM SLOW :>)

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payments:
We accept many different forms of payment; our main preference is personal check.
We look at it this way it takes us two weeks to get to your order or longer if your check comes back we don't ship it..
We also take Credit Cards through Etsy and Paypal.
If you pay by personal check, M.O. or paypal they all get slotted 21 days from payment rec not payment cleared.

DID I MENTION I SEW SLOWLY :>)
Shipping
We ship USPS Priority.

Priority mail is a 2 to 3 day delivery time this is an average time frame. Rushed orders are sometimes shipped close to that time frame if you are worried you will not receive it in time, please inquire and we will send an invoice to you for Express shipping. Once it is shipped we can not be held responsible for delayed or lost shipments. Lost shipments proven lost by the post office are replaced by us, delayed shipments can not be returned for a refund if your date was missed.

NON USA INTERNATIONAL ADDRESSES ADDITIONAL-- we will not lie on custom forms, please be prepared to pay all of your Countries taxes once the package is rec'd by you.

If you DISAGREE with the shipping cost PLEASE--DO NOT purchase! We will combine multiple orders as is practical, please contact us.

I did mention I sew slowly, didn't I?
Refunds and Exchanges
Returns:
There is a 48 hour window on our sales if we are not notified of a potential problem with a costume within the 48 hour window the purchase becomes "as is" There are some rules that because of past abuse we have had to implement, If you have to return a costume for a replacement.
a. Contact us within 48 hours
b. Return it timely (7 days is not unreasonable) if it ships after 7 days it will be refused.
c. Don't wear it
d. Be nice it will be reciprocated
e. Please do not threaten negative to try and change our policy, it won't work!
f. We do not refund custom orders, we will work with you on replacements if something
does not fit
g. We will not refund for a delay in shipping that is out of our control and your deadline is
missed, we run our costumes all year, protect yourself and order early or pay for
Express delivery to guarantee they will arrive on time.

<b>Cancellation: </b>
You Cancel
Life happens to everybody and some times things don't work the way we have planned and sometimes orders need to be cancelled. I don have a problem with cancellations as long as you work with me to cancel the order correctly. What that means, that we as a team go through Etsy to get the listing fees that we have paid back. We will charge a 10.00 up charge on all cancellations; this is not to punish you. This is for our time in setting you up in our system.

We Cancel
I reserve the right to refuse service.
Please do not make the mistake of thinking that I will not refuse payment or cancel your order if unreasonable demands are made..

As strange as this may sound, I don't believe in "The customer is always right", because too many people think that means "The customer is superior". I believe that any business relationship is a partnership. You are paying us for our time and designs, we are providing the best costume at the cheapest pricing.

OF COURSE I MENTIONED I AM SLOW :>)
Additional policies and FAQs
General Information or Things We Think You Might Want to Know Before Placing an Order:
We live on a fisheries Island, they smoke mullet here (no that not a bad hair cut) it a fish. Sometimes when the wind changes the air will have a sweet smoke smell like barbequed ham. (This is NOT cigarette smoke!!) To me, this is not a bad thing. I think it smells better than some of the natural fibers we use. However, since some people are sensitive I am mentioning it. The best remedy for this is airing it outdoors (or a delicate wash in Woolite if you don't feel that is adequate). No, I can not tell you when it will happen! Just that it can, so please keep this in mind when bidding. There will be NO REFUNDS just because you don't like the way it smells!




YES I KNOW MOLD GROWS HERE :>)