zaumgear

Zaum | Contemporary and Unique Handmade Bags.

Worcester, Massachusetts | 538 Sales

zaumgear

Zaum | Contemporary and Unique Handmade Bags.

Worcester, Massachusetts 538 Sales On Etsy since 2010

5 out of 5 stars (117)
Kim Mowers

Contact shop owner

Kim Mowers

Reviews

Average item review
5 out of 5 stars
(117)
See reviews that mention:
quality 19 shipping 25 customer service 21

Shop policies

Last updated on September 12, 2014
We strive to bring progressive and experimental ideas to the fashion community. Our products are a multi-faceted resource for everyday use, home, and travel. All our bags are unique, handmade, vegan, and modern.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
All sale items are final sale. Custom orders are non-returnable. For regular items, we will accept exchanges, a return, or issue a credit for our store. We will accept returns for a refund if all merchandise is in its original condition, unused, and with a receipt of purchase. All exchanges must be completed within 14 days of delivery, and we apologize, but shipping costs in the event of an exchange or return are non refundable.
Payment
We accept paypal, and money orders as payment. If you make a purchase in error, please let us know within 1 business day so we can cancel the order before shipping, as we package items to be shipped either same day, or the day after purchase. Sales tax is only charged to purchasers within MA.
Shipping
Shipping is via USPS priority mail and includes insurance and delivery confirmation on every order. YOU MAY BE OVERCHARGED FOR SHIPPING, as we can only charge a flat rate. If this is the case, you will be refunded the difference immediately upon shipping.
Packages will arrive in approximately 3-9 business days. Please allow 1-2 business days for processing your order (unless it is not yet made). Some of our items are made to order, and in that case, please allow up to 2 weeks for processing. International orders are welcome, however please be aware your country may charge a customs fee to retrieve your package. If you would like an expedited shipping service, please convo me and the necessary arrangements will be made asap.
Additional policies and FAQs
Everything in our store is handmade in our studio in Hull, Ma. Custom orders are welcome, please convo us with any questions. For wholesale inquiries please convo us for info. Thank you for your interest!