Zaytsevaglass

Tiffany stained glass, decor, loft design, polygonal 3D

Kemerovo, Russia

Zaytsevaglass is taking a short break

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Note from shop owner Dear friends, it is very difficult to send parcels now, air traffic is reduced, and I have to temporarily go on vacation.
But I will work on new products!

Note from shop owner

Last updated on Dec 29, 2020

Dear friends, it is very difficult to send parcels now, air traffic is reduced, and I have to temporarily go on vacation.
But I will work on new products!

Anastasiya

Contact shop owner

Anastasiya

Reviews

Average item review
5 out of 5 stars
(17)
See reviews that mention:
quality 3 shipping 5 customer service 3

Updates

The parrot and the sun
This is how the glass layout looks before starting the build
View all 4 updates

About Zaytsevaglass

Sales 61
On Etsy since 2017

Shop members

  • Anastasiya

    Owner, Curator, Maker

  • Alena

    Maker

Shop policies

More information

Last updated on Apr 12, 2020
Frequently asked questions
Индивидуальные и индивидуальные заказы

If you want to order an individual product:

- we coordinate the sketch, quantity, size, cost and production time in personal correspondence.
- I start production after 50% prepayment.
- I make a product and send a photo of the finished work.
- see photos and pay extra.
- I carefully pack the order and send it to the transport company.

The cost of delivery specify in personal correspondence in advance.

- get the job and send feedback :)

Custom Duties and Import Taxes

Shipping products to other countries is connected with import taxes, customs duties, and/or fees. Buyers pay the additional amount of such costs depending of the country destination, item price, weight etc.

We are ready to discuss this issue before purchase and get you know the approximate amount of possible taxes.

More information:https://www.etsy.com/help/article/5023

Инструкции по уходу

If necessary, wipe with a dry or damp soft cloth.

In case of heavy dirt, you can use a mild cleaning agent for glass and mirrors.

Do not use abrasive materials (coarse cloth, hard sponge, and cleaning products with solid particles). they can damage the patina (black/copper seam).

Подарочная упаковка и упаковка

We pay great attention to the packaging of our products.
Packaging takes place in several layers, using different packaging materials, depending on the size and volume of the product.

We do everything to ensure that the product is delivered to you in perfect condition.

If you receive a damaged product, we ask you to let us know as soon as possible, and we will solve the problem.

Unfortunately, we can not follow the careful handling of the parcel on the way to you, but can pack so as to avoid all risks.

Lost parcel

If your items didn't arrive within 45 days, contact me and I will log an investigation through Russian Post. If the package is officially recognized lost, 100% refund is guaranteed.

Non-delivery

Please ensure that the address is correct prior to placing an order. If any package is never picked up from the postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.

Return policy

In case of return of the goods please pay attention that Buyer pays for the return shipment (even if the item was bought at free shipping sale)