ZenHen

Vintage Items and Curiosities in a Virtual Attic

Winter Park, Florida 290 Sales On Etsy since 2009

0 out of 5 stars (163)

ZenHen

Vintage Items and Curiosities in a Virtual Attic

Winter Park, Florida | 290 Sales

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Zen Hen

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Zen Hen

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quality 11 shipping 55 customer service 48

Shop policies

Last updated on March 6, 2018
Welcome to my shop! I want all my Etsy customers to be happy and satisfied with their purchases. In an effort to help the earth turn greener the items I sell have already been kindly loved and gently used by someone else.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I am more than happy to refund your purchase if you are not totally satisfied. Buyer will kindly pay return shipping and I must receive your purchase in the condition in which it was sold within 14 days of purchase.
Payment
If requested by prospective buyer, I will RESERVE an item for 24 hours, after 24 hours if there is no contact, I will release the item so that another buyer may purchase it. I will only RESERVE an item twice for the same prospective buyer unless you have contacted me and made other arrangements.

I prefer payment within 24 hours by PayPal. If you cannot pay within 24 hours please contact me or the sale will be canceled and item will be re-listed.

Please Note: you do not need a Paypal account to submit payment with a credit card. Paypal will also process a limited number of credit card purchases even for non-members. To pay using credit cards via Paypal when you don’t have a Paypal account:
--At check out, confirm your address.
--Choose Payment Method as PAYPAL. (later they will ask for your Credit Card info)
--Click on “Pay with PAYPAL”. (Ignore the box that asks if you have a Paypal acct.)
--Now fill out the section that asks for your credit card info.
Shipping
I ship via USPS Priority mail, First class, USPS Parcel Post, FedEx, Greyhound and UPS, FedEx ground for larger or heavier items. Insurance is optional; however, included and charged to the buyer on very expensive or fragile items...
International buyers kindly contact me before paying.
For customers outside the US:
International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond the original delivery estimates.
Additional policies and FAQs
I firmly believe Communication is the key to a good transaction! Please feel free to contact me with any questions or concerns you may have regarding your purchase before leaving feedback.
Thanks again for stopping by, Marina....
(user id#: 6875381)