ZestyB

hand crafted jewelry and accessories

Boston, Massachusetts

ZestyB is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

ZestyB is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 4, 2011
Sign up for my news letter at betsy [!at] zestybetsy.com, or join my Zesty Betsy fan page on FaceBook. My neglected blog is www.zestybetsy.com but I love flickr. You can see some of my other photos, custom made items and little bits of me & my family. If you're interested at http://www.flickr.com/photos/zestyb/ ~ add me as a flickr contact.

Interested in discussing wedding, bridal or grooms party jewelry and accessory sets?
Want to have some girl time fun hosting a jewelry party?
Are you a shop owner/buyer?
Feel free to drop a line to Betsy [!at] ZestyBetsy.com or leave me a voice mail message at 617-487-4469. I'd love to hear from you & discuss your needs. ♥


Store policies
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Just a reminder ~ I do as best I can with descriptions, but sizes can be difficult to gauge with the close up photography I use. I put measurements in most listing to help with sizing. And monitor colors are so different one to the other. I'd be happy to exchange color swatches if you require matching.

All Zesty Betsy (and Zesty Beads) items are created and stored in a smoke-free environment (going on 9 years now!) Alas the cats do enjoy helping me in every way they can ~ holding down paper, helping me list items by sleeping on the keyboard, eating beading wire ~ I keep them out of the craft room, and the studio but *sigh* somehow they do get into the things you want them to leave alone.

Thanks so much for shopping
~ Betsy

Accepted payment methods

Paypal
Returns and exchanges
Return policy
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I want you to be a pleased & very happy with your purchases. Exchanges up to your purchase price are accepted for 10 days after receipt of the items, less any shipping charges. Zesty Betsy cannot accept returns or refunds on special order, engraved, imprinted, etched or other custom items.
When possible, you may return your item for an exchange or shop credit.

Please contact me for additional return information.
Do not return items without prior communication.

Refunds
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Refunds for shop credit will be processed within 48 hours of receipt of goods. A valid email address is required for delivery of credit. Some jewelry, earrings specifically, may not be returned.


Feedback
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To insure you are satisfied with your purchase and items, Zesty Betsy leaves feedback once she is sure the exchange is satisfactory to you. Essentially, pretty please, do not leave negative or neutral feedback without contacting me first!
Payment
General
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All prices listed are US dollars. PayPal is automatically accepted on all listings.
Zesty Betsy can accept your credit card directly, or if you would like to make arrangements to use Google Checkout, I'd be open to that as well. Send me a convo if you prefer alternate payment methods. Items will be reported and re-listed if payment is not received within 3 days, unless alternate arrangements are made.
Payment for custom orders is requested prior to starting work.


Taxes (Ugh)
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Do I have too? If you purchase and ship your items within Massachusetts, yes, a 6.25% sales tax will be added when you check out thru PayPal. On the plus side, if you also happen to be somewhat local to me in Boston, arrangements could be made for a pick up to eliminate any shipping (-:


Gift Certificates
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To use a gift certificate on line: send an email to Betsy [!at] ZestyBetsy.com include the item title you wish to purchase, shipping details such as name and address. The email must include the redemption code.
More details in the Additional Information section :)
Shipping
Shipping Method
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I do combine shipping on multi item orders; even across shops! (check my junque shop zestybeads.etsy.com)
My default shipping rates are for US Postal Service First Class, and include Delivery Confirmation and Insurance. The Etsy interface has a single option for shipping costs, so the rates listed are guesstimates where I used the farthest service zone from Boston, MA, USA. Packaging and handling charges are included in the figure. You will never pay more that the listed figure; and quite often will receive a refund if the amount was an over-estimate.

Do you need it faster? Let me know. Depending upon your needs and ultimate location ~ how fast you need it, tracking options, etc ~ shipping methods may be adjusted as you need. There are usually a couple of Shipping Upgrade listings in the shop already, but they are generalized.


Shipping address
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Is this a gift? Are you shipping to someone else? I generally want to ship to the confirmed PayPal account address if you do pay with PayPal. They offer some address verification assurances; please make sure your PayPal address is up to date. But, I will happily ship items as gift deliveries, just make a note in the "note to seller" so I won't delay the shipping, since ~ If there is a difference between your Etsy address & your PayPal address ~ I will contact you to confirm the the correct destination. I include a little note tag and omit an invoice/packing slip on gift orders.


Shipping Times
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Normally, in stock items are shipped out within 48 hrs of receiving confirmed payment, except Sundays & holidays when the post office is closed. Usually faster! Customized and made to order items will need to be created before they can be shipped! I try to note in their descriptions if there is a lag time for creating or customizing the items.

If an item does not arrive domestically within 7-10 days (international ship times will vary and may be as long as 8 weeks to some locations!) or it is damaged in shipping (on no!), please contact me...Because shipments are insured, if you do receive a package with evident damage, documentation and packaging must be retained. It's best if you suspect damage (the package has foot prints or tire marks, for example) that you take photos prior to opening it. Photograph the contents as well.


International shipments
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I love shipping to my international customers and Zesty Betsy will ship anywhere in the world, but, some items are restricted – such as seeds and organic materials - so some listings in the shop are without an international shipping option. If you do find that the items are allowed, I will happily update the listings and ship to you.


International shipments customs, tariffs, VAT, import duties
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More taxes? maybe... Some items, most often high value items, may be assessed custom tariffs, taxes, or duties. All such local government fees are the normal responsibility of the purchaser.
Additional policies and FAQs
Custom Orders
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Do you see something you like, but it's not your size or color or favorite stone? Fall in love with a sold item? Want a bracelet or earrings to go with a necklace? If so, I would love to talk with you about a custom order! Perhaps you need more than I have listed in the shop? I do like to space things out, so please don't be shy in asking.

Gift Certificates, Gift Cards
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Gift Certificates for Zesty Betsy can be purchased in any denomination, in any currency. They are valid online and in person. The Gift Certificate will be delivered via email to the registered user’s email address (the purchaser.) I'm quite happy to send it to an additional email addresses. If you want the recipient to receive the email please include it in the message to seller section when checking out. Gift Certificates are typically delivered within 8 hours. (weekend and holiday exceptions!)
A Gift Card (a paper Gift Certificate in a pretty box) can be mailed. S&H will charges apply. Please contact me prior to purchase for a Gift Card.

Redeeming a Gift Certificate
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To use a gift certificate on line: send an email to Betsy [!at] ZestyBetsy.com include the title of the item, shipping details such as name and address. The email must include the redemption code.

checklist for redeeming a Gift Certificate:
* Send an email to Betsy [!at] ZestyBetsy.com
* In the email, tell me which Item
* If there are options like size, or finish, let me know that too.
* I’ll need an Address where it should be delivered,
* and the Name of the recipient.
* Lastly, include the secret registered redemption Code from the certificate.

If the purchase total is more than the value of the certificate, an invoice request can be created or the balance can be charged to a credit card.

Gift Certificates or Gift Cards may be redeemed at any Zesty Betsy location. Gift certificates may be used for regular and sale items, S&H, and customization fees. They may not be redeemed for cash and a gift certificate is not refundable.
Zesty Betsy is located in the Commonwealth of Massachusetts, and as such follows the MA state laws concerning Gift Cards and Gift Certificates.


Coupons, discounts, sales
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Do you have a discount coupon or code? Please use them before midnight Eastern of their expiration date. Just type the secret phrase or number code in the "Message to Seller" box as you check out. A refund will be issued via PayPal. :D For example use "Profile Presents" for free gift wrapping. (-:
Sales are not retroactive for prior transactions, nor are they applicable to other Zesty Betsy or Etsy stores, or subsequent transactions. Sale prices are either refunded to the PayPal/Credit card thought PayPal, or an invoice is generated and sent to the email address used for the purchase.


Mailing List
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I do add customers to my little mailing list. I rarely use it, maybe 4 times a year. It is easy to unsubscribe, if you tire of it. If you would prefer to opt out of my lovely prose, special offers and other various incarnations of wit and savings, please put it in the notes of your order.


Wholesale and Consignment
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I welcome your wholesale and consignment inquiries. Send an email to Betsy [!at] ZestyBetsy.com for catalog and line card.