zimaj

Handcrafted Jewerly

Heber Springs, Arkansas 114 Sales On Etsy since 2009

0 out of 5 stars
(42)

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Cindy Cima Edwards

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Cindy Cima Edwards

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quality 5 shipping 9 customer service 8
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Shop policies

Last updated on February 25, 2018
Welcome to Zimaj
I hope you enjoy looking through my store. Please feel free to convo me with any questions you may have.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want all of my customers to be happy with what they have purchased. If you don't like what you see, ship the item back within 48 hours of receipt and the NET amount for the order will be refunded within 24 hours of receipt on our end. DON'T WORRY - BE HAPPY :) If you would rather exchange the item, that is also an option - convo me for details please!
Payment
Payment through PayPal, Credit cards as well as checks are accepted. Please note that payment by check will delay your order a few days.
Shipping
Orders are shipped USPS first class mail.
If you would like Priority Mail 2-4 Day Shipping, convo me before ordering so correct shipping amount can be applied. (Amount added will be $5.95)

Orders over $150 will be covered (at our cost) for loss by insurance through the USPS. If you would like loss coverage on smaller orders please let me know. (approximately $2 will be added to the cost of your order)

I ship International orders by first class mail without tracking. Please convo me if you would like to add insurance and tracking.

International Customers are responsible for all additional customs charges, duties, fees or taxes.

International orders may get held up at customs occasionally so might take extra time to arrive.
Additional policies and FAQs
Please note that while I try my best to take great photos, that sometimes the colors may vary slightly on individual items.