zoesadler

The Illustrative and Painterly World of Zoe Sadler

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Zoe Sadler

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Zoe Sadler

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Shop policies

Last updated on February 4, 2011
I am a traditionalist at heart and I love books and all that is handmade and hand drawn. I believe in dip pen, ink, paint and paper. I only use a computer to reproduce my original artwork into beautiful, unaltered limited edition prints and cards.

All my cards and stationery are reproduced using 100% recycled materials unless otherwise stated. T-shirts are 100% fairtrade and organic cotton.

My prints are printed on 280g Fine Art Cotton Soft White paper. My limited editions are all handsigned and never printed in more than editions of 100.

Accepted payment methods

Paypal
Returns and exchanges
Refunds and exchanges will be considered for all reasonable complaints and any damaged or imperfect goods. I will try to resolve any problems as quickly as I can.

If you have not received your order within an appropriate amount of time (please see the above estimated delivery times). I will resolve the problem as soon as I can, no longer than 2 months from the date of purchase.
Payment
Payments are accepted via Paypal and personal cheque. Please note that items payed for with a personal cheque will not be sent out until the cheque has been payed in and funds have cleared.

Completion of payment must be made within 3 DAYS of purchase. Please contact me via email or by Etsy conversation if you have any problems or delays with paying for your purchase.
Shipping
SHIPPING DESTINATIONS

I ship all products within the UK, Europe and Everywhere Else. Please be patient for delivery of your items as they are shipped from the UK and will take time to reach you if you are outside of the UK and Europe.

SHIPPING AND HANDLING

Your order will be shipped within 7 business days of purchase. I will make every effort to send your goods to you as quickly as possible. If you require prompt delivery or have special delivery instructions please let me know BEFORE you purchase your order!

Once your item has been posted I will mark your item as 'Shipped'. You can check the status of you order by going to 'Your Etsy' > 'Purchases'.

All items will be shipped to the address on your Etsy receipt ONLY. Please double check that your Paypal and Etsy addresses match. I am not responsible for any packages sent out to outdated or incorrect addresses.

PACKAGING

My prints, cards and stationary are all packed in DO NOT BEND boarded envelopes. All items are carefully packaged, protected and clearly labelled.

SHIPPING METHOD

UK packages will be sent via first class delivery. International packages will be sent to you via Airmail (no tracking or insurance). If you wish to upgrade your shipping options to a faster service (Airsure) or International Signed For please contact me before purchase and let me know your preferred shipping method. All mail is sent via the Royal Mail Post Office service. I will reply to you with the cost of your preferred shipping method for your package.

ESTIMATED DELIVERY TIME

2-3 days within the UK.
6-8 days to most European countries.
10-14 days to Everywhere Else.

The delivery time is an estimate only. Packages can sometimes take longer to be delivered especially during holiday periods and allow extra time for packages which have to go through customs.

CUSTOM FEES

Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are also responsible for knowing and abiding by any import restrictions to their country from the UK.
Additional policies and FAQs
Please note all goods are handmade and hand packaged so although items will be the same as the goods advertised they may vary slightly from the photographs used on the listing.

Please be aware that custom orders and special listings will take longer to produce and set up. I will convo or email you with any details regarding purchase and delivery of these items.

All artwork and illustrations are COPYRIGHT © of Zoe Sadler. Sale of my work does not give you the right to use, reproduce or copy my work without my permission.