Anonymous on Dec 5, 2011
I have tried several times to communicate with seller ... payment processed, pouch never received ... have filed complaint. Hate to make this negative, because I enjoyed the first pouch she made me very much, enough to try for a second one!
The philosophy of Zom-b is to not become a mindless boring uninspired zombie. I'm here to make fun, exciting, and unique products that make you stand out from the masses.
Accepted payment methods
For international orders, including the United States, shipping can take up to 2 weeks. Most of my items have arrived within 4-5 business days, but there have been a few delayed items before.
If you need rushed delivery or would like tracking/insurance, please message me to receive a price quote.
As well, when I can, I try to use recycled materials for shipping - for example, you might get a handmade recycled paper envelope.
Refunds and Exchanges
If the item is damaged, please contact me. Again, I will always try to replace the item.
Basically I take my positive feedback very seriously - contact me first if for any reason you are unhappy with your order!
Additional policies and FAQs
And yes to custom orders! I love doing graphic design, custom pouches, plushies, buttons, etc!