zomb is taking a short break
Anonymous on Dec 5, 20111 out of 5 stars
I have tried several times to communicate with seller ... payment processed, pouch never received ... have filed complaint. Hate to make this negative, because I enjoyed the first pouch she made me very much, enough to try for a second one!
Anonymous on Oct 26, 20113 out of 5 stars
This probably warrants a negative vs neutral feedback. But I've never given either. Long story short: first package never arrived. It was determined to have been lost in the mail. Seller said she would ship a second package. The second package also got lost in the mail... Seller stopped responding to my concerns. She finally refunded me after I put in a non delivery. Super frustrating experience.
Anonymous on Oct 15, 20113 out of 5 stars
While I never received my wallet, the seller did promptly refund my money when it was determined to have been lost in the mail.
Anonymous on Oct 6, 20115 out of 5 stars
Fast delivery and this pencil case is adorable! Thank you!
Anonymous on Sep 28, 20115 out of 5 stars
Pouch ordered 8/29 and received 10/3. After weeks of disappointed trips to the mailbox, son is finally happy. Seller refunded money, but I will return her 1/2 of the purchase (at one point she offered a half refund as an apology for the delays -- that seems fair to me). It's a nice pouch, but it was a frustrating experience.
The philosophy of Zom-b is to not become a mindless boring uninspired zombie. I'm here to make fun, exciting, and unique products that make you stand out from the masses.
Accepted payment methods
Returns and exchanges
If the item is damaged, please contact me. Again, I will always try to replace the item.
Basically I take my positive feedback very seriously - contact me first if for any reason you are unhappy with your order!
For international orders, including the United States, shipping can take up to 2 weeks. Most of my items have arrived within 4-5 business days, but there have been a few delayed items before.
If you need rushed delivery or would like tracking/insurance, please message me to receive a price quote.
As well, when I can, I try to use recycled materials for shipping - for example, you might get a handmade recycled paper envelope.
Additional policies and FAQs
And yes to custom orders! I love doing graphic design, custom pouches, plushies, buttons, etc!