CloneMold

New Coupon Codes; Molds for Resin Jewelry and more!

Toronto, Canada · 16347 Sales

CloneMold

New Coupon Codes; Molds for Resin Jewelry and more!

Toronto, Canada 16347 Sales On Etsy since 2009

5 out of 5 stars
(4608)

Shop owner

Mandy

Contact

CloneMold is taking a short break

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Note from shop owner TEMPORARY CLOSURE... I'm taking a much needed Study Break :( I'll be back in AUGUST with a HUGE SALE!!!

Note from shop owner

Last updated on Jun 18, 2018

TEMPORARY CLOSURE... I'm taking a much needed Study Break :( I'll be back in AUGUST with a HUGE SALE!!!

Mandy

Contact shop owner

Mandy

Reviews

Average item review
5 out of 5 stars
(4608)
Lisa and Kari

Lisa and Kari on Jul 11, 2018

5 out of 5 stars

Thank you for the fast shipping!

Lisa and Kari

Lisa and Kari on Jul 11, 2018

5 out of 5 stars

Thank you for the fast shipping!

fury716

fury716 on Jul 6, 2018

5 out of 5 stars

Great communication, lots of info, quality mold. Looking forward to using it.

View all 4608 reviews

About

Crafting and Chaos!

HI!
I have been a crafter since I could hold a crayon! I absolutely love trying noes things and generally teach myself everything I can via the internet :) I enjoy everything from wedding cakes, to stained glass to pottery to jewellery and more! Crafting is my therapy!
I am an absolute Pug addict and couldn't live without my pets!
I am an full time Grad student and balancing my ETSY shop and school is a challenge, but I love it.

Send me a convo if you have any questions!

Mandy

Shop members

  • Mandy

    Owner, Maker, Designer, Curator

    HI! Crafting and Creating is my passion... only second to animals! I use art as therapy from my crazy life as a resident graduate student! My "spare" time is used keeping up with my ETSY shop and fitting in some fun with resin. Enjoy, Create

Shop policies

Last updated on January 16, 2018
WELCOME! MY MOLDS ARE MADE TO ORDER! I make all the molds from scratch to ensure they are fresh and clean! Because I want to provide the best quality. Please allow 1 - 2 WEEKS for fabrication and 1- 3 WEEKS for shipping! So orders may take more than ***ONE MONTH*** to arrive!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intimate items (for health/hygiene reasons)
Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged for reasons not due to our error
Any item that is returned more than 60 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at clonemold [!at] gmail.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at clonemold [!at] gmail.com and send your item to: 7465 Conservation Road Guelph Ontario CA N1E0P4.

Shipping
To return your product, you should mail your product to: 7465 Conservation Road Guelph Ontario CA N1E0P4

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Payment
Payments via paypal, credit card or etsy gift card are due at time of purchase.
Please note that if your payment does not clear immediately I will have to wait to ship your order until your payment clears.

COUPON CODES: Coupon codes MUST be entered into the "Apply coupon code" link at check out - for us to validate it. Coupon codes entered in the NOTES section cannot be applied. Only one code can be used on a purchase. Coupon codes cannot be applied to purchases made before the discount was offered, nor can they be retroactively applied after an order has been placed
Shipping
I will ship to your ETSY address unless otherwise specified. Items shipped within Canada and to the USA come with insurance and tracking. I will ship between 1-14 days (usually within 7 days) of order please let me know if you need your order shipped sooner or if you need express shipping.

Canada Post shipping guidelines:
USA - Small Packet Air Tracked Packet 4-7 days
International - Small Packet Air 6-10 days (NO TRACKING); Tracked Packet 4-7 days
TRACKING or insurance IS AN ADDITIONAL COST to the customer Outside the USA or Canada and is purchased at checkout.

INTERNATIONAL ORDERS:
I am shipping from Canada, keep in mind if you are located outside of Canada/USA items may take over a MONTH to arrive, so your patience is greatly appreciated. I ship all packages Airmail, but due to the outrageous postage costs in Canada I DO NOT GET A TRACKING NUMBER.
Orders are NOT tracked unless shipped within Canada/USA, please PLEASE select the upgraded shipping at checkout if you would like a tracking number/insurance.
Packages without tracking are NOT insured. If the buyer would like to purchase insurance, it is available at an additional cost.

All orders shipped internationally maybe subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. CloneMold is not associated with these fees. All fees are to be paid for by the customer at the time of delivery.

RETURNED MAIL: If a package is returned because the address provided to Etsy was not correct or customs were not paid, we are not responsible for re-shipping. We will contact the buyer for the correct address, and the buyer will need to repay shipping and handling before we will send the package again.
Additional policies and FAQs
PLEASE NOTE: Occasionally I change the other shape of the molds, making improvements to ease the release of casts or improve visualization for clear molds! The shape of your cast will NOT change at all...just the overall shape of the mold. With time I update my pictures, but this usually lags a bit behind my shape improvements.

ALSO, occasionally some molds will have intentional cuts to get your casts out... without these cuts you would not be able to remove your piece.

More information

Last updated on Aug 23, 2017
Frequently asked questions

When Can I expect my order?

Typically, your order will be shipped 1-5 days, however my policies state 1-2 weeks in case of unforeseen circumstances. Your purchase will be shipped to your Etsy address, so please make sure this is correct before purchasing. Packages sent outside of Canada or the USA will NOT receive a TRACKING number unless this is selected and purchased at checkout!

All my parcels are shipped from the Canada. Please, allow 10-20 working days for delivery for international parcels and 5-7 working days for Canadian parcels, but take in mind as well, that the shipment to certain countries around the world can take between 15-40 days.

Customers are responsible for the payment of all the taxes and duties, that certain countries can have.

How is my order shipped?

All my parcels are sent via Air mail by Canada Post from Canada. If you are outside of Canada or the USA, you will NOT receive a TRACKING number unless this is selected and purchased at checkout! Without tracking I can do nothing about LOST packages.Unfortunately, I cannot do anything about parcels held up at customs.

Express Option is available at checkout, however order to the USA are not Guaranteed 4-7 days by CPS or USPS due to customs hold ups. Also remember the processing time is not included in your Express time frame.

Shipping Labels and Notifications are usually printed 1 - 2 days before that Package reaches the post office.

Will my Item be the one in the listing picture?

Unless you have ordered a resin jewelry piece the answer is No. Each mold is made to order. Occasionally I will change the outer shape of the mold if I feel it will be better for the customer (easier release, easier to see etc.)... I update the listing pictures, but sometimes this lags behind a bit!

What if my parcel does not arrive?

It is rare for a parcel to not arrive, but on the rare occasion it can happen. If you are concerned, PLEASE CHOOSE TRACKING (outside Canada/USA) delivery for a more secure service this will also let you know where your parcel is (usually held up in customs). Unfortunately, if tracking is not purchased, i cannot be responsible for lost packages! If you have purchased tracking and you have not received your parcel within 30 WORKING days, please contact me to make a claim through Canada Post for a lost parcel this can not be done before the 30 working days.

Custom and personalized orders

Occasionally I accept custom orders if a buyer sends us a piece they would like a mold of. Custom molds made for customers are not "exclusive" and can be used as molds sold in my shop.