ZoZosPaw

ZoZo's Paw

Chantilly, Virginia | 2287 Sales

ZoZosPaw

ZoZo's Paw

Chantilly, Virginia 2287 Sales On Etsy since 2013

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(609)

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Note from shop owner Please visit our main website at www.zozospaw.com

Note from shop owner

Last updated on Sep 20, 2017

Please visit our main website at www.zozospaw.com

Caryn and Zoey 'the pup'

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Caryn and Zoey 'the pup'

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About

Accessorizing Dogs for a Cause

ZoZo's Paw was inspired by my 3-year old rescue pup, Zoey (or ZoZo, as her family and friends sometimes call her)! Together, Zoey and I opened this shop with two missions in mind: to create new and innovative dog accessories, and to provide a helping "paw" in raising awareness and support for rescue dogs everywhere. With this at heart, Zoey "paw-approves" every item before it is packaged and shipped to your special pup(s)!

In 2014, we launched our line of handmade dog bow ties and bows, all of which feature our very own snap attachment design. When we started out on this venture, Zoey and I both knew that we wanted to bring something new to the dog market. After almost a year of endless designs and prototypes, that's when our snap attachment design was born! We can't believe how far it has come since we listed the first bow tie, and how many of you have embraced it since day one. We cannot thank our customers enough for giving us the chance to share something new with the world.

However, dog style is only a part of this shop's mission. In honor of Zoey and rescue pets everywhere, a portion of every sale will be donated to rescue organizations focused on saving dogs from high-kill shelters, as well as K9s for Warriors - an organization that rescues shelter dogs, who then "rescue" our war heroes.

These are the two main missions that our little shop was built upon. At the end of the day, we hope that when you receive our products, they make you smile, and make your pup(s) feel extra special...because that is exactly what they are!

Thank you to all of our customers - for not only giving us a chance to dress up your special pup(s) - but also for all of your support. You are the reason we are able to accessorize dogs for a cause.

Caryn and Zoey (the pup)

Around the web

Shop members

  • Caryn and Zoey 'the pup'

    Owner

    Welcome to ZoZo's Paw! My rescue pup Zoey and I are a one person - one dog team! Together we design and handcraft pet accessories from scratch, here in our home located in northern Virginia.

Shop policies

Last updated on June 2, 2016
Welcome to ZoZo's Paw! We are a one person, one dog team. Together we handcraft pet accessories from scratch. We currently offer dog bow ties, that feature our very own snap design, and Collar Blossoms.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales are final. Every accessory is custom-made to provide the best fit for your pup's size and their existing pet collar - a unique combination that works well for your pup, but perhaps not for others. Also, we just wouldn't feel right about reselling accessories that have already been handled and used by another - every pup deserves a brand new accessory made just for them!

Please refer to the sizing info/photos that are provided with every listing to help determine the right size for your pup's new accessory. If you are still unsure on sizing, please feel free to contact us - we are more than happy to help!

If you have any questions or concerns, or are unhappy with a purchase through ZoZo's Paw, please contact us directly (convo) so that we can do what we can to ensure you (and of course your pup!) receive the best service and product(s) possible!
Payment
We accept credit card payment through Etsy. You get all the safeguards of Etsy's secure payment process.
Shipping
Please see our shop announcement for current processing times. We do our best to complete your order as soon as possible, however, every purchase is made-to-order and processed in the order that it's received. If you're in a rush to receive your order, please see our "Rush Order" upgrade below for additional information.

All items are shipped via USPS to the U.S., Canada, Australia, and the United Kingdom. Shipping fees cover the cost for first-class mail (delivery within 3-7 business days for domestic addresses; International delivery times vary by destination), and the packaging materials to ship it in. When your order is completed, you will receive an email (via Etsy) with a tracking number. Please note that although your order may have already been delivered to the post office, it may take up to 24 hours for it to show up in the USPS system as being received.

*Once your order is delivered to the post office, we are not responsible for any errors made by USPS (including late deliveries, lost/damaged items). However, if you run into issues with shipping, please contact us and we will do what we can to help! For returned mail due to an incorrect address provided to Etsy, we will contact the buyer for the correct address, and the buyer will be responsible for paying reshipping/handling fees.

***Rush Orders***

Sometimes a pup needs their order, quick! For those in a crunch, we do offer a "Rush Order" option. This will speed up BOTH processing and shipping times:

*Bumps your order towards the front of the line and guarantees that it will be processed and delivered to the post office within 24-48 hours after your order is placed.

*Upgrades shipping to Priority Mail (delivery within 1-3 business days).

For more information/to purchase, please click on this link:
https://www.etsy.com/listing/193009924/rush-order-upgrade-us-addresses-only?ref=shop_home_feat_1
Additional policies and FAQs
------Our shop is run by a small family team!-----

*Zoey (the pup) - inspiration for the shop, product tester, product model, and "paw-approver"

*Caryn (Zoey's mom) - product designer and maker, customer service, and packaging

*Mike (Zoey's dad) - the "extra hand" during really busy times :)

--------------CUSTOM ORDERS-------------
***Currently we are not accepting custom bow tie orders. We apologize for the inconvenience!***

We welcome custom bow tie/bow orders! If you're looking for a different size, or for a specific fabric that isn't available in our shop, please see below for further info!

Custom Size Orders: If you're looking for a different size other than the sizes offered, please send us a message with your size request before placing your order to ensure we have enough fabric. We will then create a custom listing for you to purchase. For custom bow tie sizes larger than 6" wide, there will be an additional fee, depending on the size you will need.

Custom Fabric Orders: If you're looking for a specific fabric that isn't available in our shop, let us know! Send us a message with your request, and we will do all the legwork in finding that fabric for you. Depending on the size of the bow tie you're looking to purchase, cost will vary between $11.00-$13.00, plus the fee to purchase the fabric. Please keep in mind that custom orders may take a little longer to process than standard orders to allow time to research, purchase, and receive the fabric.

------------------WHOLESALE----------------
Our apologies, currently wholesale is unavailable. For all large orders, we kindly ask that they are not used for resale.