zukas

zukas

London, United Kingdom · 1862 Sales

zukas

zukas

London, United Kingdom 1862 Sales On Etsy since 2009

5 out of 5 stars
(385)
Shop owner

zukas

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zukas

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zukas

Shop policies

Last updated on October 8, 2015
Hi and welcome to my shop!

Please have a look around, I hope you like what you see.
All the items in my shop are hand knitted, crocheted by me with care and great attention to details.
All my items are made in a clean, smoke and pet-free environment.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept credit cards via Paypal, using the etsy check-out system.
Shipping
INTERNATIONAL ORDERS

International orders are sent by Royal Mail via Airmail, and they usually take 5-10 working days to arrive, following day of posting. Standard international orders do not come with tracking number.

If you would like your order to be shipped via `International Tracked and Sign`, please convo me. The shipping cost will be approximately £5 (approx. 8USD) more than the shipping price shown.
Your package will be fully tracked with signature on delivery and online confirmation.
Shipping time will also be 5-10 working days following day of posting.

Import duties, taxes, and charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

All lost standard airmail packages, would be near impossible to track. if you haven't purchased `International Tracked and Sign`. However, I am always more than willing to replace packages that haven't arrived within 4 weeks of the date shipped or refund your payment.


UK ORDERS

Orders within the UK are sent with recorded delivery and they usually take 2 - 3 working days to arrive.
Refunds and Exchanges
I want you to be happy with your purchase! Please contact me prior to leaving any feedback and we will work it out!

Returns are accepted within 3 days of receiving the item.

Refunds are processed after the item is delivered back to me in its original condition and packaging. Return shipping cost is the responsibility of the customer.

Please note!

When you return the item, you should mark the custom form with "Returned goods" and under the column for "Value" you should write "N/A" (Non Applicable). If you don't mark this correctly, I could be charged extra by Customs. If this happens, I will have to deduct custom charges from your refund.
Additional policies and FAQs
If you are pleased with what you buy from me, please leave some feedback. It will be greatly appreciated.

Thank you for stopping by!