
Announcement
Welcome to our small family business store.
Here you can find rustic real wood gifts and hygge home decor. Unique pyrography personalization for unity candle sets. Small cozy gift for your home and office. All items from nature made with care for your cozy home.
Items
Featured items
All Items
Reviews
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The Living Artist on Jun 8, 2023
5 out of 5 starsReally pleased with the custom candle holders! Arrived well packaged, perfect for our unity candles
Zilvinas responded on Jun 10, 2023
Thank you so much! 🤍
About ZwoodZ
Shop members
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Zilvinas
Owner, Maker, Designer
Obsessed with the natural beauty of wood.
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Asta
Customer Service, Photographer, Designer
I'm a candle maker. Wax is a material where I can fully express my ideas. I can paint, I can sculpture or just fill an eco friendly shell candle. Some time ago my son said that I have a dream job - painting and sitting by the PC. And he is right.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
Custom orders are welcome, I'll be happy to make something special for you.
Refunds and Exchanges
If by any reasons you are not satisfied by the item you bought from my shop, I guarantee money return with no questions asked ONLY if the following requirements have been fulfilled:
- the item is returned in its original packaging and condition, UNUSED;
- for Lithuanian and other EU buyers, the item must be returned within 14 days of receiving an item;
- for US and other overseas buyers, the item must be returned within 28 days.
- If you wish to return an item, please contact me before sending it back. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- This does NOT applies to custom-made, made to order or personalized items.
Shipping
All my items are shipped from Utena, Lithuania, EU using Registered Priority Air Mail. After shipment I will send you a tracking code of your order, so you can follow the shipping process. Unfortunately tracking unavailable in Canada at the moment.
The items will be shipped to the address listed on Etsy, so if you want them to be sent to the different address, please leave the message at the checkout.
Shipping usually takes 5-35 days, depending on your location. The items to the USA should arrive in 2–3 weeks, to Europe in about 1–2 weeks, to Canada in about 3-5 weeks, everywhere else in about 2–5 weeks. Please inform me if you do not receive items more than 4 weeks.
Express Shipping
I can offer EXPRESS SHIPPING, shipping time 1-4 business days after order complete. I recommend express shipping option especially during Holiday season. Shipping guaranteed on time. It is only few dollars more, but you will have your order on time. Post office on Holiday time is very slow and I can't be responsible for late parcels.
If you choose EXPRESS SHIPPING, provide your phone number at once during purchase, in the field "note to seller". Currier will call to discuss details about your orders arrival.
Second Shipping
In case the package returns to seller as undeliverable or unclaimed (not full or incorrect information was given, such as wrong or not full address, no phone number for the expedited shipping, etc.), a second shipping charge will apply. If a customer refuses to pay for the second shipping, the order will be canceled, and 80% refund for the item will be provided for the customer. Seller reserves the right to retain the value of the materials used in production (at least 20% of the item value). Shipping cost for the first shipping will not be returned. If the item was shipped with free shipping option - shipping expenses will be deducted from the value of item. No refund for custom made / made to order items.
Refunds and Restocking Fee for Items with Free Shipping
All items with free shipping incur a restocking fee if returned for refund. The restocking fee is 10% of the cost of the item but no less than 7 USD