Announcements

USPS Address Verification and Tracking Currently Unavailable

Hi Everyone,

We wanted to let you know that USPS.com and USPS web services are currently experiencing a service outage. The outage began at around 11:30 PM EST last night. This has two effects on our members.

1) New tracking information is unavailable: if you enter a USPS tracking number with your shipping notifications, tracking information will not appear when you or your buyers go to check on a shipment. When USPS.com is working again, we will update all tracking information, but for the time being you will see this message: “No tracking information can be detected for this shipment at this time.” If you had previous tracking events, you will see those. If you purchased a shipping label, you will see that a shipping label has been created, but nothing beyond that.

2) Address verification for shipping labels in unavailable. Because address verification is done through USPS.com, we will not be able to verify addresses used in shipping labels at this time. If you would like to double check any shipping label addresses, please contact your buyers directly.

We’ll let you know when things are back up and running.

1 Response

UPDATE: USPS.com is back up, and address verification and tracking information are available.

Thanks for your patience!

Unfollow username?

Are you sure you want to stop following this person?

Report a post

Thank you for taking time to help Etsy! Please note that you will not receive a personal response about this report. We will review this post privately.

Why are you reporting this post?

Any additional comments?

Edit Post

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Edit Reply

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Enter at least 15 characters. 400 remaining.

Close

What is this?

Admin may choose to highlight awesome community posts that are friendly, answer questions, and offer informative links.

What does it do?

Highlighted posts are placed at the top of each page in a thread for greater visibility.