Adding to what's been published on the blog, we have put together this FAQ to address some of the concerns you guys have brought up:
* Why was this setting not opt-in to begin with?
We thought adding your real name would add more credibility to each transaction. We feel that being who you really are is an important part of trust on the Web. However, we now understand that for a variety of reasons, people may not want to share their purchase or feedback information. Once we realized that problem, we worked diligently to fix it. From now on, all purchases and feedback are set to private.
* Is it safe to use my real name on Etsy? Will my purchase and feedback history be associated with my real name?
It is safe to use your real name on Etsy. All purchase and feedback history will be private. When others view your feedback, they will not see your username, real name, or details about the item you purchased.
* How can I make my purchase history private?
You don’t need to do anything -- your purchases and feedback are already set to private.
If you want to adjust other privacy settings on your account, you can do so here:
* What about any feedback and purchase history that is out there now?
We are working to remove existing Etsy feedback pages from Google’s index. Feedback pages will not be indexed by Google and other search engines going forward.
* Why didn't Etsy tell us this was going to happen?
We did not make sudden changes without announcing them to the community. This is a combination of how things have always worked (feedback has always linked to items), with a feature we launched in October of last year (real names).
* What about seller protection, now that we can't see buyers’ purchases?
You can still check the feedback rating for buyers, and see the feedback that a buyer has left for other sellers. The difference now is that you will not be able to see the exact items/shops that the buyer has purchased from.
* What about shilling, now that you can't see who the buyers are on a seller's feedback page?
Sellers may not use alternate accounts to purchase items from themselves and inflate their own feedback rating. This is called "shilling." While the publicly viewable feedback will not show who made each purchase, Etsy Admin do have access to this information, and our Support team will continue to be able to investigate possible abuse, and take appropriate action if necessary.
* Should I alert my buyers to these changes?
If your buyers have asked you a question about this, you can direct them to the blog post, here: