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New help with customer

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For heaven's sake, it has nothing to do with the buyer!
Charley, go to your shop dropdown menu and go to your Listings, then click on shipping to set up a profile for Canada. The way you have it set up, you only accept sales in the USA.

^^^^^^^
When I look at the listing it says 'ships from United States to Canada for $4.00'.

I'd say she has her shipping set up correctly.

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