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Responses to policy concerns, and a note from Chad

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riskybeads from risky beads says
Handmade items can be sold legitimately on Overstock.com. They have a program called Main Street or something. Selling there doesn't mean something isn't really handmade. Overstock processes the order and the seller ships out themselves just like Etsy.
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That's why I specifically said, " factory workers make them, and sell them on overstock.com"; . . .
(and my question really doesn't have anything to do with overstock dot com, you can insert any venue name in it's place)
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AnyOldTime said on page 139:

"Lauren, can Etsy please update the TOU, dos and don'ts on a regular basis so that we don't have to look for blog posts (ex. The Ikea kit issue) or rely on someone remembering somethign one admin said last year in the forums somewhere?

That would be MOST helpful if clarifications/changes to policy were collected in one place. Thanks."

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This is another very good point of feedback on communication -- thank you.

We haven't actually changed the rules regarding who can sell or what can be sold since 2009. Though it has become very clear over the course of this week that those 2009 standards were not well understood by the community at large, and I agree that is something we should have worked to correct earlier than now, in a way that provided effective education for members. We're working on it.

To the point about regularly updating the policies -- we actually try to make updates to the rules for the site as little as possible, because we know it can be challenging for members to keep up to date with changes. Policy changes that impact one's ability to sell on our platform are of the utmost importance. These are also some of the more complex issues for us to sort out, to devise a system of rules that really makes sense and upholds the values we hold as a company and a community. We take this stuff very seriously.
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SilverCitybeads, that is an excellent idea.
I would call the 2nd one something more like EtsyMarketplace.com, though. ArtFire does this, although they do it all on one site, but they have successfully allowed in AND kept separate commercial sellers & designers.

For the record, I don't have a problem with real artist collectives, they belong here. Etsy's current definition does not jive with the true definition of the word.

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Pamela Thompson from HelpandHold says Edited on Apr 28, 2012

riskybeads from risky beads says
Handmade items can be sold legitimately on Overstock.com. They have a program called Main Street or something. Selling there doesn't mean something isn't really handmade. Overstock processes the order and the seller ships out themselves just like Etsy.
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That's why I specifically said, " factory workers make them, and sell them on overstock.com"; . . .
(and my question really doesn't have anything to do with overstock dot com, you can insert any venue name in it's place)
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Oddly enough, I was making a copyright inquiry with Sears, and they directed me to a link to sigh up to sell work on THEIR site! It works just like Etsy. I sell, they take a cut and I ship. I couldn't believe it.
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Lauren Engelhardt from stellaloella says Highlighted Post
This is another very good point of feedback on communication -- thank you.

We haven't actually changed the rules regarding who can sell or what can be sold since 2009. Though it has become very clear over the course of this week that those 2009 standards were not well understood by the community at large, and I agree that is something we should have worked to correct earlier than now, in a way that provided effective education for members. We're working on it.
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i don't mean to be snarky or argumentative or anything, but actually... there were quite a few of us 'members' who actually brought up (back in 2009)that this WAS confusing and some of the other things that have been brought up again over the course of the week
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Everybody's on the band wagon these days... meaning selling handmade stuff.
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I'll ask the question again, but leave overstock out of it:
Lauren QUESTION, just to clarify, b/c I'm still confused . . .
So, is it okay then, if I design a handbag, have factory workers make them, and sell lots of them on any-large-online-marketplace, and then make a listing here on Etsy for made to order handbags of the exact same design that I'll then make in my home with my own hands? Would that be in keeping with the rules and spirit of Etsy?
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Lauren,
Thanks for responding to us. I really hope that there's some sober thoughtfulness happening amongst everyone involved in this part of Etsy. I, personally, feel very let down and untrusting at this point. I don't want to feel that way. It's just really hard to understand how some of these things don't get resolved until something massive happens. I'm glad you guys are realizing how confusing these things are, but I really hope and pray you all can be more proactive in the future.
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Hi everyone-

It's time for me to duck out of this thread. I need to take a little weekend time to refresh so I can start the new week energized and totally focused on helping to create the solutions that you all are seeking (to repeat myself from earlier: clearer policies, a more accurately defined concept of Etsy, and tools that support those policies and our values).

I'm sorry that I didn't have the chance to respond to every good question that came up in this thread or the others on this same subject. I've had some great help from the Forum Mods who've alerted me to insightful posts and questions. Please know that while I may not have had the opportunity to respond publicly to your question, it's very likely become part of the community feedback we're taking into consideration as we move forward with changes.

I very much appreciate all the well-considered posts and constructive comments from you here and in other threads. This kind of insight is invaluable for us.

You can, of course, continue on with the conversation here. But I just wanted to set the expectation that I won't be available to actively participate going forward.

You are of course welcome to send your specific questions to our Support Team as well: www.etsy.com/help/contact

Thank you.
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Nevermind, Lauren, I re-read your answer to my previous question - and I'm pretty sure that the scenario I proposed would be in keeping with the current interpretation of the rules. Sorry for the clutter!
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