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Please clarify: Refrain from distributing emails from Etsy without permission?

I've recently received emails from Etsy (integrity@etsy.com) each ending with the following wording:
This message is a private conversation between you and Etsy. Please respect this confidentiality and refrain from distributing this communication without permission from Etsy. If you feel this message was sent to you in error, please delete it and let us know. Thank you.

Please clarify what is meant by 'distributing' and 'permission' as well as why this wording is now included in emails from etsy.com.

68 Responses

i think it has always been included. posting them in the forum is one way they mean by distributing. permission would probably getting at least permission by email.
AFAIK you have no contract of confidentiality with etsy and their invoking 'confidentiality' is not binding on you. You do not need permission to distribute, redistribute a message sent to you from etsy or anyone else.
But, Etsy has the right to close a shop at any time for any reason. If you post correspondence against their wishes, they could take action.
You do in fact enter into an agreement when you open a shop here - you agree that you will abide by their rules.
Post correspondence where? Distribute where? If I forward an email to share with a friend or family member or perhaps a lawyer for instance, is that considered a breach of confidentiality?
I'd like to abide by the rules, but I'd just like to know specifically what the rules mean and/or where ALL the rules are, even the new rules.
Etsy would have no way of knowing if you shared an email with friends or family. They are more concerned with people posting the content of those emails on a blog, or Facebook or in the forums.
Legal jargon is all it is.
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Inactive Etsy Member 1:14pm May 3, 2012 EDT
I've seen Etsy MIT emails posted on a few sites, without the shop name or seller's name, with the various questions Etsy is asking to verify handmade. The posts of these emails tend to be removed quickly, so it appears that Etsy is monitoring the web for violations of this rule.

What I read was hardly a revelation. There was nothing in the content to give away who the shop was, or what they had been reported for.
worksofwhimsy says
...They are more concerned with people posting the content of those emails on a blog, or Facebook or in the forums.

Probably true, but professionally written business letters aren't generally front page material for blogs, Facebook, or forums. They are rather boring and, well... professional.
Unprofessional emails with poorly written content including threatening wording, inappropriate exclamation marks, or which otherwise look as though a high school student wrote them do tend to get posted on various websites for their shock value.
If one must worry of the pending embarrassment if their emailed business letters are distributed, it would probably be a good idea for one to have a professional proofread and edit the emails.

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