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Ann, it was optional.
I emailed PayPal about the survey results. I'll let you all know once I hear back:)
Good luck, I hope you get someone that can help you Ann.
the info from the optional surveys used to be visible on the transaction pages in paypal. i didn't even notice if it wasn't anymore. sorry for the outdated info!
It isn't currently visible from etsy transactions but might be if you are getting transactions from other locations.
Re: results of survey question and buyer's email being visible to seller: The kind customer service guy I spoke to at PayPal last night said the results would show in the transaction email the seller receives confirming a purchase. He said I could then copy the buyer's email address to use for promos, etc.

I'll contact them again for clarification.

That is how it is supposed to work. It also is supposed to show if you click on the transaction details of that transaction in your paypal account.

Unless someone with an Etsy transaction is seeing that since the change that etsy applied to paypal checkout (October 2010 I think) it is not happening for anyone with a survey set up that has a buyer go through etsy checkout to pay with paypal if the customer filled in anything.

If anyone is currently getting survey results, please let us know how you managed to get them. I got them regularly before the checkout change.

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