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Can I cancel a order???

I just received an email from a buyer that said she purchase an item from me by mistake. Is there a way to cancel the order and not be charged the transaction fee and get it relisted without additional charges?
Thanks

3 Responses

Yes, if you click on the order on the Sold Page, you will see a link to Cancel your Transaction. Be sure to relist your item before you cancel, so you don't lose the listing information, because one the cancellation goes through it will be deleted forever. :)

You will receive an email telling you that the sale has been canceled, but it takes 48 hours for it to be complete. So until then, you will still see the listing in your Sold items.
Yes, go to the receipt page of the transaction. You'll see the link for canceling the sale.
Thank you, I thought I had seen that before but I couldn't find it !

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