It took days to get the photo which showed he had broken the edges of the feet of not one but both frog figurines. He was planning to send me a bird to make up for it. After finally getting the photos (had to ask and ask) I emailed and convo'd sayingt I wanted him to cancel the sale and issue a refund. He has not sent anything and I dont want the broken items.
He said he understood but still no refund after 2 more days. I filed with Etsy so there is a record (and told him I'd be doing so) then I filed with Paypal. Still he hasnt refunded my money (just under $20). He isnt responding to convos or email.
Any idea how long this takes with paypal? Ideas for what to do next?