I made a boo-boo.
I sold an item, about 2 weeks ago, and sent out the wrong, but very similar item. I just noticed the error today. There is a price difference of $30 between the two - to the buyers benefit.
The item was received last week and no FB was given by the buyer. No convo either. This person Must have noticed the item she received was not the item she purchased... but did not contact me about it. I left her positive FB yesterday, before I realized my mistake (wish I hadn't done that).
So, I sent her a convo today telling her I realized my mistake. I told her the cost of shipping the one back to me, and me shipping out the one she purchased, would come to nearly the difference in price between the two items and was not worth it as far as I was concerned. I asked her to let me know if she was alright with keeping the one she received in place of the one she ordered.
I have not received a reply (not surprised there).
I really just wanted her to know that I knew there was a mistake, I knew she knew it too, and I knew that she decided to keep quiet about receiving a more valuable item than what she paid for, hoping I wouldn't notice, I'm sure.
First I was mad at myself for making the mistake, but now I'm more ticked-off with her. Sure, I made the mistake of shipping the wrong item, but, if it was me on the receiving end, knowing I had been sent something of a greater value than what I had paid for, I would have contacted the seller and asked, "What's the deal here?" And, if I liked the "wrong" item better and wanted to keep it, I would have offered to pay the difference in price. But that's just me.
I'd just like to know how others would have handled this situation, and if I should try to contact her again, or just let it go?