I've been reporting a shop for months that sells the exact same items out of 2 different shops and I'm constantly competing with this shop for space on the 1st page of search results. (They get two spaces- 1 for each shop and I get 1 space.)
I've been reporting and reporting and reporting. And nothing, nada, zip. I emailed Etsy support this morning but realize I'm probably holding my breath for a response, so I sat there staring at this line: You may not list the same UNIQUE item in more than one shop on Etsy. Unique.
So, does unique mean I can make 2 pair of the earrings that are in my avatar and then sell them from two different shops? Even if they're the same, they're still unique, right? Or not? I'm trying really hard to understand and hoping a few opinions might help.