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How do you block a problem buyer

Just what the title asks?? Anyway to block a problematic buyer from ever buying again?? Thanks in advance for any help.

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Patrick and Terry from VintageDelights4U says:

Just what the title asks?? Anyway to block a problematic buyer from ever buying again?? Thanks in advance for any help.

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Hey there, you can also refer to our Dos and Don'ts on refusing service:

www.etsy.com/help/article/229

86 Responses

alas, you cannot. kind of stinks!

eta: I think it would be a nice feature to have, from what I read here in the Forums, things can go pretty bad sometimes!
Yep, no way to do it on Etsy.
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Inactive Etsy Member 9:35 pm Jun 11, 2012 EDT
We cannot block buyers. Sorry you are having a problem with one.

You can, however, cancel the sale every time they try to purchase. I'm not positive, but I think they can still leave you bad feedback though until the sale is actually removed from your sold orders.

It's a problem that Etsy needs to address, sooner rather than later.
I wish that could be done but not possible to do that now.
Well, since you can't actually block anyone, maybe it's best to write a polite convo and let the person know that you're not able to work with them. Wish them luck, and maybe even give them a direct link to someone else. And then don't reply further, and cancel any additional orders...

Good luck...
Thank to all for your input. Much appreciated!! Too bad Etsy won't let us block problematic sellers.... It certainly is frustrating....
depending on why they were a problem perhaps you should report them to Etsy - there have been buyers that try to blackmail sellers with negative feedback in order to get better prices or refunds and i think admin would see that as a violation of the TOU
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Inactive Etsy Member 10:55 pm Jun 11, 2012 EDT
Can't do it :( Other then Maybe To Cancel the Sale if they Happen to Buy again.
Good Luck!

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