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Direct check out refund question.

Can anybody tell me how to do a partial refund for Direct checkout orders? Can I do it right after the order is placed or do I have to wait until the fund is available. Thanks very much.

7 Responses

From your sold page... click on the receipt number, on the right side in the section where the item is click manage order, click issue refund. You can do a partial or whole refund there.
Thanks weezieduzzit. I appreciate your help.
You're welcome- they made it really easy to do!
Thank you for this info - I use direct checkout and I wondered how I would refund excess postage if I needed to.
They've really listened on this one, and made it MUCH easier then when it was first rolled out :) It's very easy now to do partial or full refunds and allocate a reason along with a message.
Yeah - they made that really easy... yay!
Thank you!!

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