An item I bought was never received so after several messages with the seller, which meant I missed the 60 day limit for Paypal, I reported a non-delivery through Etsy. Etsy handled the situation and after many back & forths eventually forced the seller to refund me. The seller then made a Paypal payment to me for the amount. It was not a lot of money - not an expensive order.
Now the seller is contacting me again, a month or so after the case was closed by Etsy with a letter from their post office stating the items was delivered. I most certainly did not receive it! When I contacted my own post office with the registration details for the item back in April, it only had info that the package was at Heathrow - and according to this letter, the item was delivered on the 29th of March. How could it apparently have been delivered to me, and yet still be at Heathrow customs several weeks later according to the tracking?
I'm very concerned about this. I buy from Etsy all the time and never had such problems. I'm obviously upset this seller is still contacting me regarding this when Etsy closed the case. What do I do? Just ignore any further convos? Have you had any similar experiences?