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I just had a customer contact me because when she went to pay for her item with a credit card it sent her to sign up for facebook...anyone else having this problem?

9 Responses

Boosting for you as I am no help with this type of thing...
That doesn't even make sense to me. There's no mention of Facebook anywhere in the checkout.

My first thought is that your buyer could have some malware or something?
It didn't make sense to me either, that is why I am asking. I'm not sure what malware is. I just hope I am not losing business because of it :(
malware is some type of virus/
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Inactive Etsy Member 5:51 pm Jul 28, 2012 EDT edited
when a new user goes to checkout and has to register, it will ask IF they want to sign up using their facebook account. etsy and facebook are connect in some ways. it isnt malware or adware
No virus, just Etsy checkout.
So if they don't want to sign up for facebook is there a way around it?
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Inactive Etsy Member 5:59 pm Jul 28, 2012 EDT edited
yes, they just dont click it and instead fill out the info and register. its an optional way to register using ones facebook info
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Inactive Etsy Member 6:03 pm Jul 28, 2012 EDT
go look at it . log out, then go add something to your cart and click "pay" and when the window pops-up to sign in, click "register"

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