Questions

This topic has been closed.

Seller is litterally.....invisible.

Show Thread Summary

36 Responses

Life happens also...there is the possibility that something has happened to the seller...sick, family emergency, or worse.
When a package is marked as "shipped" here on etsy, the seller can, and should post the tracking number in the space provided so it can be checked as to where it is and when you can expect delivery
^^^^^^
Delivery confirmation is not mandatory.
Well...I understand that Texas is a long way from Quebec, but not in a virtual sense :-)
janhuny from DynochicksTreasures says
When a package is marked as "shipped" here on etsy, the seller can, and should post the tracking number in the space provided so it can be checked as to where it is and when you can expect delivery
---

Unless the buyer is in Timbuktu... or Quebec. No tracking available in first class.

I'm not saying there is no problem. I'm just disappointed in the community for jumping on this without any info. Seems unfair to me.

Like how long it has been since contact was attempted... or how often.

Of course if there is no response, then steps should be taken. But the mob seemed a bit premature in my estimation.
The "mob"?
Three weeks to Canada is not unusual - I've had things get to Hong Kong faster from California.
Hi there,

We're sorry you are experiencing this with your first purchase on the site. Please reach out to support@etsy.com if you have further questions. However, I will have to wrap this one up, since it's a private matter between yourself and the seller.

For the Ins and Outs of Forum Usage: www.etsy.com/help/article/360

Etsy's Dos and Don'ts: www.etsy.com/help/article/483#community_forums

Thank you!

Unfollow username?

Are you sure you want to stop following this person?

Report a post

Thank you for taking time to help Etsy! Please note that you will not receive a personal response about this report. We will review this post privately.

Why are you reporting this post?

Any additional comments?

Edit Post

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Edit Reply

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Enter at least 15 characters. 400 remaining.

Close

What is this?

Admin may choose to highlight awesome community posts that are friendly, answer questions, and offer informative links.

What does it do?

Highlighted posts are placed at the top of each page in a thread for greater visibility.