I am missing a package. So, I tracked it, and saw where my local PO supposedly delivered it to my home, on 7/27. Nope, they didn't.
Called the PO...and here's what I learned: Since the package arrived with my old PO # on it, it had to go thru the 'change of address' procedure. That procedure is to RETURN the package to the originating PO (with the new address on it), then that PO sends it back thru the system, and it gets re-delivered.
well ok. Let's see......2 POs in Michigan and 3 POs in NCarolina.......times 2 complets round trips.......equals TWENTY postal stops, each stop requiring handling and record keeping.....And they are going broke....wonder why???????
Oh...and all of this......IF the package arrives here tomorrow as they claim it will....has taken exactly 21 days.
So one more thing to ask your customers who complain of late shipments is.....have you changed your address in the last 12 months?
Luckily for my seller....I never had to call to complain, the Po knew immediately what had happened. Because they all know me. And know where I live. And still, because of that silly rule they couldn't bring me my package.