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shipping thank you letter

I would like to know if you guys can help me, when I ship my items I include a copy of the order but I would like to replace that with a personalized thank you letter instead, any ideas on how to start one :-) or if is a good idea.
Thank you,

Carolina

19 Responses

Why not just include a business card that says thank you on the
That's a good idea :-) thank you Laurie
You could add a short thanks, handwritten on the invoice. Having the ship to address on an invoice in the package can be helpful if the package gets damaged and the address in not legible anymore.
I send notes saying "thank you, I hope you love it" thats all.
I always include a Thank You note with the order. I thank the customer for their order and mention the item (or items) purchased. I add a personal note about the item and the customer depending on the situation. Most of the time they let me know how much they appreciated the handwritten note. It is something I enjoy doing.
EDCCollective from EDCCollective says

You could add a short thanks, handwritten on the invoice. Having the ship to address on an invoice in the package can be helpful if the package gets damaged and the address in not legible anymore.
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I agree and this is what I do.
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Inactive Etsy Member 9:23 pm Sep 19, 2012 EDT
When an order is place, I always send the customer an email thanking them and letting them know when the item will be shipped. I also include a receipt that has the customers address as will as the cost of the item and the shipping cost and total that was paid along with a business card.
Great ideas! thank you :-)
A hand written Thank You note is much appreciated always
We send the invoice, and ask buyers to give us some feedback if they like their order. They usually just end up sending a convo thank you letter with feedback back because they can't figure out how to leave "real" feedback haha.

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