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Direct Checkout Payment

I accepted my first direct checkout payment the other day. The funds were released quickly thanks to the new terms of that program. However, I didn't get all of the money. They didn't transfer the shipping payment over. Why not?

9 Responses

Maybe a crazy question, but are sure it is not the amount of the transaction fee that was taken out. and not the shipping amount.
My first DC order was for $14.50 ($13 + $1.50 shipping). 3 days after marking it shipped and sending it out, I saw it deposited for the full $14.50. I haven't had any problems with it.
I hope someone has some answers for ya
Hey ShopLili,
I'm not seeing any issues with the deposit. Someone will convo you directly about this.

Camilla
You might was to check with Etsy admin on this. My first deposit was the full amount as have subsequent deposits this month.
never heard of that happening--you might want to post the question below in "bugs"
Resolved!
Glad you got it resolved :)
And thanks for letting us know it was resolved. Good to hear positive outcomes when issues arise.
Glad you got it resolved!

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