I have marked my items to accept paypal orders only, but was informed by a frustrated would-be-buyer that she had spent an hour trying to purchase an item from my etsy shop but got stuck at the part where it says
"You may pay for this item using the following methods:
â¢ PayPal / Credit Card"
(and then theres all the little pictures of Visa, Mastercard, Discover, etc)
So evidently she spent an hour trying to get it to take her mastercard and couldn't get it to go through. She'd never heard of Paypal and I couldn't get a more coherant description of the problem from her, but if I'm not taking Mastercard anyway, why is Etsy saying that buyers can pay with one? Or am I missing something here?
Can anyone shed some light on what was going on here?
I had to pull the items from my shop to sell to her outside of etsy, so to add to the extra work involved (and wondering how common are these failed sales due to folks not understanding what payment works), I can't get any of my sales to show up in my SOLD ITEMS when I end up selling them directly.
Also: Is there any way to combine shipping costs here? Right now, if someone wants to buy 2 items, they also can't go through etsy because etsy doesnt give an option for combined shipping and handling rates, the way, for example, ebay allows - unless I'm just missing where this is done. Thanks in advance for any help!