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Delivery confirmation Paypal vs USPS

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Katie, he can put in a forwarding address at the P.O. and the package will be forwarded to his new address. He should be doing that anyway.

Without delivery confirmation, you have no protection at all if he opens a case against you.

Your shop policies basically open you up to be ripped off, you are TELLING people "I ship without confirmation".

DC is free or very inexpensive if you use Paypal for shipping. ALWAYS use DC. It keeps honest people honest. DC is rather like locking your door. People can still break in and rip you off, but it's a deterrent and slows them down some.

Good luck.
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Inactive Etsy Member 6:14pm Jun 20, 2012 EDT
Brad and Maggie from bradgoodell says

Katie, he can put in a forwarding address at the P.O. and the package will be forwarded to his new address. He should be doing that anyway.

Without delivery confirmation, you have no protection at all if he opens a case against you.


i do believe if mail gets forwarded and delivered to another address that isnt on the paypal transaction, you lose protection too
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Inactive Etsy Member 6:16pm Jun 20, 2012 EDT edited
yup, here it is. that may or may not include forwarding at the PO


11.5 Items/transactions not eligible for PayPal Seller protection. The following are examples of items/transactions not eligible for PayPal Seller protection.

Claims or Chargebacks for Significantly Not as Described.
Items that you deliver in person, including in connection with In-Store Checkout.
Intangible items, including Digital Goods, and services.
PayPal Direct Payments.
Virtual Terminal Payments.
PayPal Business Payments.
Items that are not shipped to the recipient's shipping address on the Transaction Details Page. If you originally ship the item to the recipient's shipping address on the Transaction Details Page address but the item is later redirected to a different address, you will not be eligible for PayPal Seller protection. We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid proof of shipping and delivery.
Delivery confirmation with paypal is the same as the delivery confirmation you can purchase at the post office. I think the reason that some people think it's not the same is because with the delivery confirmation that you get from paypal - it will often take a day or two to show tracking info - and that's because you probably printed it from home and dropped it off in a mailbox and the post office facility hasn't received or update info for it yet - whereas if you purchase delivery confirmation from the PO - they scan your package right then in there - so it appears to be faster and more efficient. It's still the same delivery confirmation - just one version seems more instant.

I prefer dc from paypal because it's free :)
If you use PayPal via your computer for shipping....delivery confirmation is included at no extra cost....without a signature.

If you want proof positive you should get deliver confirmation with a signature required. This is not free.

Unless I were shipping something super expensive I would use DC without a signature and take the gamble that it arrives alright. Both ways are tracked; I doubt that there would be an argument with a buyer, unless the package truly did not arrive....but that's just me.

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