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Contact Etsy?

Ok, straight up:

How do I get in touch with Etsy? I've tried their Support, sending an e-mail and so on so forth. NEVER a reply. What's going on? I'm feeling extremely discouraged right now because I've sent multiple messages over time...and...nada!

Etsy, what does it take to reach someone?

11 Responses

The only way is through emails.
Why are you trying to contact them?
An issue between a previous customer and I. I needed to ask something of Etsy but...well, they never replied. So, E-mail is the ONLY way? Will I ever get replied to or even acknowledged?

I've tried for months to get a response. Anything really.
I was thinking about this yesterday, about how unfair it is that posts asking for help get closed down because 'it shouldn't be mentionned in a public forum, yet their reputation for response is far from exemplary.
(I have yet to ever get a response from any way on trying to contact them)
It seems this is very common..How can anything be resolved when Etsy doesn't respond? Yet threads are closed all the time, if someone asks for help here, so you know..someone is reading the threads..Wishing you the best of luck with this problem.
try putting out a distress call in bugs for etsy to answer you.
Is there anyway you can convo one of them?
Want me to report this post? That might help?
Contact an admin direct via convo
You can usually find them down in the bugs section
They will reply
I have never had a problem with them getting back to me even with emails
The longest it took was 5 days to hear from them
Have you checked your spam folder on your email?

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