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New Listing Not Indexed

Hi Etsy,

I just listed this bead ad:

It is not appearing in the Main Page ( Left Hand Supplies, Bead, Glass category.

Also, it is not appearing in a specific search, from front page supplies, czech, recency sort.

Other new beads, with newer list times and older list times ARE appearing - but mine is not.

Please advise ~ Thank you!
Sab :)

my two searches at this time (11:21 EST) 39 minutes on the ad.

10 Responses

I wanted to add, that this is a constantly occurring issue in my shop. So much so, that each time I add an item (which is a lot) I have to verify it is actually showing up on the Etsy Website.

The other day it was so bad (nothing showing up) that I duplicated an ad at my other shop: - to see if it would index, it did NOT. I am not sure how long that ad took to "appear" on Etsy. I had to edit the ad, and submit a change, this seems to force an index.

Editing the ads to force an index, is not an ideal situation - and I lose my spot on the recency search, which is important in my main selling category of czech glass beads.

Thanks a bunch! Getting ready to list another ad, and will report back on if that one gets indexed.

Sab :)
My new listing isn't posting yet either in the catagories. It only shows as listed in my shop. It seems like it has been at least an hour since I posted it.
My item finally listed and it put it back a couple of listings that had already popped on before it.
It's not that far back but, that was unuasual. Must be some kind of a glitch going on today.
... thanks for contributing Catherine :)
This has been an ongoing issue in my shop, for months. It is intermittent, it doesn't always happen, and some days NO items appear at all; other days they do. Sometimes one ad will appear and another one won't.

Just listed another new ad, waiting to see what happens to this one...
Sab :)
... OK, reporting back on this ad:

This ad DID index correctly.
Getting ready to list another ad....

This is so ODD, why some? why not others?
Ok, back to the camera... and listing.
Sab :)
(will keep reporting a bit here, before I leave the house)
... and this ad :

DID index... ok, over and out for now! Will keep reporting as needed. Thank you for looking into this!

Sab :)
Hi Sab,

I'm seeing all of those listings indexed and searchable. I was also able to find them in category search pretty much where they belong. The categories update on a fairly regular basis but if you don't see it inside of an hour let us know. If you want to know if an item was indexed for search, the fastest way it to search for it in your shop (This Shop heading).

HI Matt,

Thank you for checking in, they are all indexed now - but what's strange is that some do not ever appear - and I see other beads within that time frame that do show up.

My normal category "czech glass beads" updates pretty steady at about 10 - 15 minutes, so I realize that - and I also realize that there are a "gallion" ads to be batched and to be listed on the website.

The ads that don't index correctly initially, NEVER show up, until I edit them, and do a resubmit; then they do.

That's what strange... it's almost like every now and then (sometimes more, sometimes less) - my ads get lost in the shuffle (forever!).

I appreciate your time!!!! thank you!!!
I do check on my ads, to make sure they eventually show up.

Ideally, of course, I would like them to appear as they should, that recency factory is huge in our category!

Have a great "rest of the day" Monday... :) and again, thank you, this has been going on a very very long time, not sure how long, I should have marked that in my calendar, but it has been months, that's for sure!

Sab :)
*checking back in*

There is STILL an issue with this situation.

I had just renewed a sold ad:

This ad did NOT show up, in the front page, left hand category, supplies - there was a huge gap of all products for about half an hour.

There were ads appearing with a time stamp OLDER than my ad, as expected.

There were ads appearing with a time stamp NEWER than my ad, which is not as expected.

When I looked at the existing ads, there was a huge chunk of time missing. Supplies category is pretty busy, and there are ads being listed continually. I have never seen huge gaps of time like this!

Suddenly, my ad appeared, all the way back on page 22, with all other ads from that missing time gap (this took about 40 minutes or so).

My concern is that my ads are still NOT appearing as they should be, in the proper time slot, as I list them - by the time they do appear they are totally buried, and have lost that newly listed exposure!

Thanks for continuing your investigation of this situation.
Sab :)

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