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Connect with Facebook Problem

For 2 days now I have had to re-connect my facebook page with my etsy account.

Why??? It was fine for a long time before this.

Is there a bug? Cause I have the convo bug too.

48 Responses

Hi there,

Please be sure you are using the most current version of your web browser. Updating your browser may help with the issues you've encountered.

If you're using Internet Explorer, please check to see if you have Compatibility Mode enabled. If so, try turning it off to see if this helps clear up the issue you're experiencing. Check your browser's help information to see how to adjust these settings.

This should help. If not, please let us know.

Appreciated~
I am using Internet Explorer...Compatibility Mode is off, but it does not allow me to turn it on.
Also my browser is up to date...
Hi Jenny,

Your FB account is linked to your shop now.

Appreciated~
Yes I know because I re-connected again. As I said before: For 2 days now I have had to re-connect my facebook page with my etsy account.
Hi Jenny,

It looks like your shop is a profile unto itself rather than a "page" connected to your profile. Is that the case? Thanks!
huh??? I didn't not understand that sorry...
Sorry about that. You have your main personal profile (for you, Jenny), and then you can create "pages" off of that profile. That's how our system was set up to function best. We have you connect your main profile through Your Account>Settings, then when you go to Your Shop>Info and Appearance, you will see all the pages associated with that profile and you can choose one to connect.

Some people set up their shop as a main profile, instead. It does tend to cause connection issues if it's set up in that way. Was your BeaderyDestash shop page set up through your main profile? Or is it a different Facebook account (and log-in)?

It is a little confusing. I hope I explained it more clearly. Thanks!
I think I'm having this same issue. I'm a Twitter gal, have never navigated FB very well. So, I have a profile page & a shop page--but I have TWO shops. And I'd like to advertise both of them on ONE FB page? Can I do that?

Am reading throu your above advise but it's still a bit confusing.

Unfollow username?

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