Close

Bugs

Sign in to participate in this discussion.

etsy conversations not coming through to email



I am not receiving etsy conversation emails...
When I log into etsy I see a number of etsy convo's but never received the emails.

Yesterday I was gettng the emails but they were about 20 mins delayed.

Just thought I'd let the etsy team know..

Thank you!

6 Responses

Mine too. I'm wondering if I should delete some messages. I'm thinking maybe my inbox is full.
Hello!

This was a known issue that should be fixed.

Have y'all checked your spam folder? Give it 24 hours and then come back and let me know which convos in particular you never received an email for!
The messages came trough only they were delayed.
Good news! (Not about the delay, but late is better than never.)
I just had an order that didn't get emailed to me. I only know about it because I got the email from Paypal.

ETA: OK, got it now.
This has been happening to me for two days--I posted a message about it earlier.

No email notifications all of a sudden two days ago. Transaction emails are going through okay.

My settings within Etsy are fine, and the messages are not in my spam folder.

Unfollow username?

Are you sure you want to stop following this person?

Report a post

Thank you for taking time to help Etsy! Please note that you will not receive a personal response about this report. We will review this post privately.

Why are you reporting this post?

Any additional comments?

Edit Post

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Edit Reply

Edit your post below. After editing, the post will be marked as edited and the date & time of the last edit displayed.

Enter at least 15 characters. 400 remaining.

Close

What is this?

Admin may choose to highlight awesome community posts that are friendly, answer questions, and offer informative links.

What does it do?

Highlighted posts are placed at the top of each page in a thread for greater visibility.