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Email inbox won't update

For the past week every time I read a new email, the number 1 by the 'Conversations' envelope won't go away. Even after I've opened and read the (email) conversation. Even if I delete the conversation.
Once I sign out of Etsy and sign back in, it finally goes away.


3 Responses

Hmm... what happens if you click away from the convo - say, to your favorites - and then return. Still stays until you sign out and back in?
What difference would that make? I've actually gone to my favorites on Ebay and back to Etsy, and it was still there.
The only way I've been able to get rid of the number on my conversations has been to sign out of Etsy and sign back in.
Because sometimes clicking around the site helps, and is a report we have gotten a bit today. Just trying to follow along!

I will pass along to the team.

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