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Messages will not show when clicked on

my etsy mail will show the new mail subject and 1st line written, but when I click to open it- the entire mail is not there it disappears - then only way I can see what the customer is writing is to go to my ref. email to look at the etsy mail notification??

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Mine is doing the same thing. I am trying to read a convo that contains pictures and I can't get to the the convo and of course the pictures don't show in the email.
Please fix, it's hard to communicate with customers on deadlines :(
Happened to me last night. I had to close out of internet and reopen it to access convo. Even then I could only access one convo and had to repeat the process for each new convo.

Waiting on a response from a prospective customer now. Hoping this won't continue today.
me too- I have to read and reply from my email account
OK...now me too.
What's going on with convos now?
I had this earlier as did a friend of mine, we happened to be convoing each other. At that time I didn't have time to report it here as I had to go out.
Same problem here.
UGH. I have a message from a buyer I've been waiting for so I can get their order out. But I cannot read it beyond the first line which tells me nothing.

I could do this before the post office closes today if it weren't for this bug.
Kathy if you turn your emails on, you can read each convo there and respond by convo. That's the temporary fix I'm using with customers at the moment.

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