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The favorite button

Hi there,

For the past couple of days I have been having trouble with the "favorite/heart" button. When I try to like an item or treasury it won't click on to red. I try multiple times. I don't know if anyone else has had this problem or not.


14 Responses

Hi Kim,

We have had some reports that members have trouble favoriting on the front page or search results or treasuries (anywhere the small heart pops up). While going to the listing page is still working. Does that describe the problem? Thanks!
Almost...have had a little trouble on the listing page as well. However, it occurs mostly like you mentioned on the front page or the the treasuries.
OK, thanks. Do you use Internet Explorer, by chance? Some members have noticed that turning off Compatibility View fixes this and some other issues. Look in the Tools menu and, if it is checked, click it off and restart your browser. Let me know if that helps so I can add it to the report. Thanks!
Thanks. Turning off the compatibility view seems to have helped. Just wanted to make sure all these talented artists on etsy were getting their items noticed.
Yes, as do we! Thanks for keeping us in the loop on this Kim. Glad it seems to be working now.

wow - wonder why it just began to be an issue over the last week -- no new upgrades to IE --- hum...
i don't see compat. view at all on my IE 9 - seems like a serious issue because the "normal" user is not going to come to Etsy Forum to find a solution ----
Hi ForsythiaHill,

Can you give us a little more detail about the issue you're experiencing?


I'm back. It seems I am still having trouble clicking on the heart button. It is a random occurance, but frequent. Thanks!

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