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"Expired" listings showing up in search for 5 days!

Someone suggested posting this here in case it is a bug (was hoping to purchase):

I have been searching silicone molds and there must 50 or so in my search result from a seller where NONE of the listings "exist" when I click on them. Every item in the shop!

Why would they still be on the site, after 5 days? Since last Saturday? I checked back in case it was a fluke, or the shop has been suspended temporarily or something. But when I click I still get the "listing does not exist" message.

FRUSTRATING that they even show up in the searches after 5 days. Will they be gone from search SOON? (5 days is too long for "cache to catch up" I think)

4 Responses

Anyone know IF this is a site bug? The shop is "gone" but ALL listing still show up in search (For quite a few days)
Matt Quirk avatar Admin
Hi Maureen,

It does occasionally occur that listings persist in search when they should not, but this seems a bit more extreme. Would you mind emailing us the name of the shop and a few listing numbers? We'd be happy to check it out. Send it to community@etsy.com. Thanks!
No problem, Matt! will send soon.
I said it wrong: error message page was listing "does not exist" when I click on the images in search.

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