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arrange shop not keeping setting

I worked yesterday, (a complete waste of time) on arranging my shop only to open it up this morning and it is all messed up. I know I saved everything because last night I checked my shop under a different IP address (as I do often to see if anyone can see me) and it all was as I set it up. So what happen in the middle of the night with Etsy that it is not set up like I had it set up?

4 Responses

Matt Quirk avatar Admin
Hi Chuck,

Ouch. Nothing like lost work.

Is it defaulting to custom? Maybe your default moved and custom will bring it back? Maybe there were sales overnight that removed items from stock? That would change it to some degree. Take a look at those possibilities and let us know. I'll see what I can see from this side. Thanks!
Hi Matt,

No it still says custom, but shows the latest renewed in the timeline they where renewed in. I just rearranged a few to see it if this hold before I spend the time to fully adjust the shop listings.

Thanks for taking a look.
Rob White avatar Admin
Hi Chuck,


Can you let us know whether or not rearranging those few listings in the custom arrangement manages to stick? And if renewing another listing disrupts that, whenever you elect to renew your next listing? Thank you!
Hi Rob,

I just checked and they are not sticking, well the listings I had in order are still there, just buried by the items I re listed. I re list a lot so I do not think the custom will work for me. I think what happen before was just the re listed item being added to the top of my shop listings that I had set up as custom.

I had no idea that re listing would change the layout? Is this suppose to work that way?

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