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DC Shipping Labels

DC shipping labels won't print for me. Tried it yesterday, won't print! Tried it today it won't print. Was charged twice today and once yesterday. How do I void these labels and get a refund for them. I won't try dc shipping labels again untill there is a way to void labels and get a refund for them. I am so pissed right now. Guess I'll stick with paypal shipping.

3 Responses

Hey catwands,

If you're using Internet Explorer 7, we are no longer supporting that browser, so that could be your issue. Please go ahead and update to version 9 and be sure compatibility view is turned off:

You can print the purchased labels as many times as you like and won't be charged twice for printing (or multiple printings) of the same shipping label.

If you continue having issues in Internet Explorer, can you test out a different browser like Firefox or Chrome to see if that helps narrow down the issue?
I have IE9 and no I can't download another browser. I don't have enough space. I just want a refund of my money. You really need to be able to void labels and get a refund. Paypal has this feature and I won't be using dc shipping till it has it too.

There should be some kind of blurb on the home page about how features on etsy work best when using chrome or firefox and not so well with IE.

Just saying....
How to get a refund on DC shipping labels:

Short version:

You can request a refund for any label less than 10 days old that hasn't been used to ship a package.

Go to Your Shop > Sold Orders, find your order, and click the receipt number. Scroll down to the Shipping Label box.

Click Request a Refund to the right.
Then select a reason.

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