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I can't seem to use the search function?

Is this just me, or a known issue? I'd search, but I'm unable to! ;) Thanks in advance!

23 Responses

if admins come to this thread to help you they will want to know:
what happens when you use the search bar?
how are you unable to search?
Is it the search bar in the header or the category search or both?

Thanks! I'm using the search the same way I always have - first select drop down menu - for instance "supplies", then enter search parameters - example "amethyst rondelle", and then hit "search". Nothing happens.

I can also be in my shop and try and search for example "blue" - again, nothing happens.

Search doesn't work for me in the categories section either.

Is that enough info?

Thanks Donna. :)
Same thing happened to me today. And I've asked them for help already.

BTW, it's not the first time I experienced this. And they fixed it after I contacted them over a month ago.

Good luck.

Yes, I've also experienced this before too, John Tsai - it's annoying, isn't it. I'm on my first day off this week, and I'm a-looking for some gems. Have the moolah, want shiny stuff, search not cooperating!
I guess if you seach your shop name under shops, 0 results will show up.
Yes, same as any other search - click on the "search" button and nothing happens.
Here is their online support page: twitter.com/#!/EtsyHelp

You can tweet them there. I just did it myself.
just checked...Mine is working but I'll bump this up for you.
Matt is in the forums, maybe he'll be here shortly.
Thank you. :)

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