I had an important convo from a customer just show up today but it says she sent it on the 15th. I've been on Etsy every day, multiple times and I got no email notification either. Is anyone else having this issue? I'm frustrated.
I've been having the same issue. I double checked my settings to be sure that I should be getting the email notifications, yet I'm not. So I don't know if I'm even receiving convo's that were sent, etc.
It seems to be a common issue, which is why even though my Etsy email address is linked to my smartphone, I still come on here and check multiple times a day just so I can try to avoid being ridiculously late responding to something