so I go to their forums (I can login the pappashop main site easily and every time) and ask for help. they ask me what browser, and don't try to save your password, enter every time. Etc.
And I follow it. But this is now week 3 that I can't login and they are not helping me.
does anyone have any advice about this? And, is there there another host that could handle my current setup?
I'm not a techie and I'm so confused. But I do need to update my site and I can't!