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How often do you get repeat customers?

I know lots of you get repeat customers, but I guess i'm curious how often they come back?

65 Responses

Usually it's for a matching business card design/banner/ect. I would say about a third of my orders are repeat customers :)
Some but not often. I don't sell consumable products. Most of my repeats are people buying more of something as gifts.
Lately, i have been getting more repeats than ever.
I just got done reading this about getting repeat customers. Here is the link socialtriggers.com/get-repeat-customers/ easy read and very interesting.
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Inactive Etsy Member 10:07 pm Jun 22, 2012 EDT
I don't get a ton of repeat buyers, but the ones who come back tend to come back several times over.
I get quite a few repeat buyers, I have several that buy multiple items, multiple times of the year. It always feels a bit like an old friend stopping in to say hello!, quite often we'll chit chat back and forth for a couple of days as I am preparing their order.
Not very often – with vintage, it's usually something very specific that caught their eye.

That said, I had a repeat buyer today who's bought from me twice before since February – and they were all very different things :)
I get quite a few, I even have some that have come back 3, 4 or 5 times.
It goes in streaks, it seems, but overall I get quite a lot. Often they come back for either baby gift items or for slippers, either as a gift for someone or to replace a previous pair that have been enjoyed and eventually need to be replaced.

I think the most that one customer has returned is 14 times.

And I love to see them, every one!!

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